I hereby give notice that an extraordinary meeting of the Finance and Performance Committee will be held on:

 

Date:                      

Time:

Meeting Room:

Venue:

 

Friday, 26 May 2017

9.30am

Reception Lounge
Auckland Town Hall
301-305 Queen Street
Auckland

 

Finance and Performance Committee

 

OPEN AGENDA

 

 

 

MEMBERSHIP

 

Chairperson

Cr Ross Clow

 

Deputy Chairperson

Cr Desley Simpson, JP

 

Members

Cr Dr Cathy Casey

Cr Mike Lee

 

Deputy Mayor Bill Cashmore

Cr Daniel Newman, JP

 

Cr Fa’anana Efeso Collins

Cr Dick Quax

 

Cr Linda Cooper, JP

Cr Greg Sayers

 

Cr Chris Darby

Cr Sharon Stewart, QSM

 

Cr Alf Filipaina

IMSB Chair David Taipari

 

Cr Hon Christine Fletcher, QSO

Cr Sir John Walker, KNZM, CBE

 

Mayor Hon Phil Goff, CNZM, JP

Cr Wayne Walker

 

Cr Richard Hills

Cr John Watson

 

IMSB Member Terrence Hohneck

 

 

Cr Penny Hulse

 

 

Cr Denise Lee

 

 

(Quorum 11 members)

 

 

 

Mike Giddey

Senior Governance Advisor

 

19 May 2017

 

Contact Telephone: (09) 890 8143

Email: mike.giddey@aucklandcouncil.govt.nz

Website: www.aucklandcouncil.govt.nz

 

 


 


 

TERMS OF REFERENCE

Responsibilities

The purpose of the Committee is to :

a)         control and review expenditure across the Auckland Council Group to improve value for money

b)         monitor the overall financial management and performance of the council parent organisation and Auckland Council Group

c)         make financial decisions required outside of the annual budgeting processes

Key responsibilities include:

·                Advising and supporting the mayor on the development of the Long Term Plan (LTP) and Annual Plan (AP) for consideration by the Governing Body including:

-          Local Board agreements

-          Financial policy related to the LTP and AP

-          Setting of rates

-          Preparation of the consultation documentation and supporting information, and the consultation process, for the LTP and AP

·                 Monitoring the operational and capital expenditure of the council parent organisation and Auckland Council Group, and inquiring into any material discrepancies from planned expenditure

·                Monitoring the financial and non-financial performance targets, key performance indicators, and other measures of the council parent organisation and each Council Controlled Organisation (CCO)  to inform the Committee’s judgement about the performance of each organisation

·                Advising the mayor on the content of the annual Letters of Expectations (LoE) to CCOs

·                Exercising relevant powers under Schedule 8 of the Local Government Act 2002, which relate to the Statements of Intent of CCOs

·                Exercising Auckland Council’s powers as a shareholder or given under a trust deed, including but not limited to modification of constitutions and/or trust deeds, granting shareholder approval of major transactions where required, exempting CCOs, and approving policies relating to CCO and Co - governance

·                Approving the financial policy of the Council parent organisation

·                Overseeing and making decisions relating to an ongoing programme of service delivery reviews, as  required under section17A of the Local Government Act 2002

·                Establishing and managing a structured approach to the approval of non-budgeted expenditure (including grants, loans or guarantees) that reinforces value for money and an expectation of tight expenditure control

·                Write-offs

·                Acquisition and disposal of property, in accordance with the long term plan

·                Recommending the Annual Report to the Governing Body

·                Te Toa Takatini

 

Powers

(i)      All powers necessary to perform the committee’s responsibilities, including:

(a)     approval of a submission to an external body

(b)     establishment of working parties or steering groups.

(ii)      The committee has the powers to perform the responsibilities of another committee, where it is necessary to make a decision prior to the next meeting of that other committee.

(iii)     The committee does not have:

(a)     the power to establish subcommittees

(b)     powers that the Governing Body cannot delegate or has retained to itself (section 2).

 

 

 


 

 

Exclusion of the public – who needs to leave the meeting

 

Members of the public

 

All members of the public must leave the meeting when the public are excluded unless a resolution is passed permitting a person to remain because their knowledge will assist the meeting.

 

Those who are not members of the public

 

General principles

 

·           Access to confidential information is managed on a “need to know” basis where access to the information is required in order for a person to perform their role.

·           Those who are not members of the meeting (see list below) must leave unless it is necessary for them to remain and hear the debate in order to perform their role.

·           Those who need to be present for one confidential item can remain only for that item and must leave the room for any other confidential items.

·           In any case of doubt, the ruling of the chairperson is final.

 

Members of the meeting

 

·           The members of the meeting remain (all Governing Body members if the meeting is a Governing Body meeting; all members of the committee if the meeting is a committee meeting).

·           However, standing orders require that a councillor who has a pecuniary conflict of interest leave the room.

·           All councillors have the right to attend any meeting of a committee and councillors who are not members of a committee may remain, subject to any limitations in standing orders.

 

Independent Māori Statutory Board

 

·           Members of the Independent Māori Statutory Board who are appointed members of the committee remain.

·           Independent Māori Statutory Board members and staff remain if this is necessary in order for them to perform their role.

 

Staff

 

·           All staff supporting the meeting (administrative, senior management) remain.

·           Other staff who need to because of their role may remain.

 

Local Board members

 

·           Local Board members who need to hear the matter being discussed in order to perform their role may remain.  This will usually be if the matter affects, or is relevant to, a particular Local Board area.

 

Council Controlled Organisations

 

·           Representatives of a Council Controlled Organisation can remain only if required to for discussion of a matter relevant to the Council Controlled Organisation.

 

 

 


Finance and Performance Committee

26 May 2017

 

ITEM   TABLE OF CONTENTS                                                                                        PAGE

1          Apologies                                                                                                                        9

2          Declaration of Interest                                                                                                   9

3          Petitions                                                                                                                          9  

4          Public Input                                                                                                                    9

5          Local Board Input                                                                                                          9

6          Extraordinary Business                                                                                              10

7          Notices of Motion                                                                                                        10

8          Auckland Council organisation performance report for the period 1 July 2016 to 31 March 2017                                                                                                                               11

9          Council-controlled organisations third quarter report for 31 March 2017           45

10        Auckland Council Group quarterly financial report and financial results to 31 March 2017                                                                                                                                     187  

11        Consideration of Extraordinary Items 

 

 


1          Apologies

 

Apologies from Deputy Mayor B Cashmore, Cr C Casey and Cr C Fletcher have been received.

 

 

2          Declaration of Interest

 

Members are reminded of the need to be vigilant to stand aside from decision making when a conflict arises between their role as a member and any private or other external interest they might have.

 

 

3          Petitions

 

At the close of the agenda no requests to present petitions had been received.

 

 

4          Public Input

 

Standing Order 7.7 provides for Public Input.  Applications to speak must be made to the Governance Advisor, in writing, no later than one (1) clear working day prior to the meeting and must include the subject matter.  The meeting Chairperson has the discretion to decline any application that does not meet the requirements of Standing Orders.  A maximum of thirty (30) minutes is allocated to the period for public input with five (5) minutes speaking time for each speaker.

 

At the close of the agenda no requests for public input had been received.

 

 

5          Local Board Input

 

Standing Order 6.2 provides for Local Board Input.  The Chairperson (or nominee of that Chairperson) is entitled to speak for up to five (5) minutes during this time.  The Chairperson of the Local Board (or nominee of that Chairperson) shall wherever practical, give one (1) day’s notice of their wish to speak.  The meeting Chairperson has the discretion to decline any application that does not meet the requirements of Standing Orders.

 

This right is in addition to the right under Standing Order 6.1 to speak to matters on the agenda.

 

At the close of the agenda no requests for local board input had been received.

 


 

 

6          Extraordinary Business

 

Section 46A(7) of the Local Government Official Information and Meetings Act 1987 (as amended) states:

 

“An item that is not on the agenda for a meeting may be dealt with at that meeting if-

 

(a)        The local  authority by resolution so decides; and

 

(b)        The presiding member explains at the meeting, at a time when it is open to the public,-

 

(i)         The reason why the item is not on the agenda; and

 

(ii)        The reason why the discussion of the item cannot be delayed until a subsequent meeting.”

 

Section 46A(7A) of the Local Government Official Information and Meetings Act 1987 (as amended) states:

 

“Where an item is not on the agenda for a meeting,-

 

(a)        That item may be discussed at that meeting if-

 

(i)         That item is a minor matter relating to the general business of the local authority; and

 

(ii)        the presiding member explains at the beginning of the meeting, at a time when it is open to the public, that the item will be discussed at the meeting; but

 

(b)        no resolution, decision or recommendation may be made in respect of that item except to refer that item to a subsequent meeting of the local authority for further discussion.”

 

 

7          Notices of Motion

 

There were no notices of motion.

 


Finance and Performance Committee

26 May 2017

 

Auckland Council organisation performance report for the period 1 July 2016 to 31 March 2017

 

File No.: CP2017/06682

 

  

Purpose

1.       This report provides an overview of the Auckland Council organisation (the parent entity) performance results for the period 1 July 2016 to 31 March 2017.

Executive summary

2.       The performance results presented in this report are for the Auckland Council organisation (the parent entity), not the group. The group financial results, together with separate reports on the performance of each CCO, will also be presented to the Finance and Performance Committee at this meeting.

Highlights and achievements

3.       The report includes an overview of the highlights and achievements in areas that are key for achieving organisational objectives. There is a range of significant highlights and achievements over the quarter, which includes the following items.

·   The public opening of The Lighthouse by Michael Parekowhai was held on 11 February, with well-known New Zealand musicians playing inside the artwork. There has been extensive positive media coverage and the work continues to feature highly on social media as Aucklanders and visitors see it for the first time.

·   The new online booking system for inorganic collections opened in February with over 38,000 bookings received which was over half the bookings received in 2016 under the old system (66,579 bookings).

Service performance

4.       For each of the activities delivered by the council, the Long-term Plan 2015-2025 (LTP) includes level of service statements and associated performance measures. This report provides interim performance results showing how we are tracking on the performance measures to date. Year-end outlook information is included in the report together with commentary to explain actions being taken to address any performance gaps. 

5.       The latest performance measure results show that 63 per cent of the measures have either achieved the targets set in the LTP or achieved a result close to target. The remaining 37 per cent of performance measures did not achieve the targeted service levels. The year-end outlook is that 37 per cent of the performance measures will not achieve target. The reasons for these targets not being achieved are noted in paragraphs 37 to 69 of this report.

6.       A number of performance measures in the regulatory services area are not achieving the targets set in the LTP. This includes the following key measures:

·   Building consent and resource consent processing times

·   Customer satisfaction with the overall quality of building control service delivery

·   Percentage of high-risk alcohol premises inspected annually

·   Percentage of food premises graded annually

 


 

7.       Economic data for Auckland (Appendix 1 of Attachment A) continues to show strong growth occurring. Net migration into Auckland, a key indicator of growth, shows 35,313 people have migrated into Auckland in the last year. The regulatory services delivered by the council have been impacted by the growth in the city. Significant increases in activity volumes have been experienced in both the building control and resource consenting areas. To cope with the demand for services, a range of initiatives have been put in place such as the Consenting Made Easy programme, which encompasses a number of online consenting enhancements and new mobile technology to carry out inspections, as well as better workforce planning.

Financial performance

8.       The financial performance results provide an indication of how the organisation is performing against the budget and associated financial risks.

9.       The year-to-date net operating financial results are on track compared to budget, with a $38 million favourable variance to budget. The year-end outlook is that the net operating result will be in line with the approved budget.

10.     Capital expenditure delivery performance is progressing with a $303 million investment completed to date, which is 54 per cent of the full programme of $558 million approved for the year. The latest forecast indicates that about 94 per cent of the programme will be delivered this year, with the shortfall being mainly due to project delays.

11.     Treasury management performance is also included in the report. Total borrowings of $7.7 billion align to Annual Plan projections. In addition, the average funding costs of debt are in line with the budgeted levels.

12.     Employee numbers have declined in the first nine months of the year. While the full-time equivalent staff numbers for the regulatory areas have been increasing to cope with the surge in demand for services in this area, there has been an offsetting decrease in staff numbers in other areas, particularly the back-office support areas. Despite these decreases in back-office FTE numbers, the year-end outlook is likely to be a net increase in FTE due to ongoing recruitment for vacant positions in the regulatory area to meet service demand.

13.     The report also includes additional information relating to a number of areas including professional services expenditure, LGOIMAs and customer service, in the appendices.

Recommendation/s

That the Finance and Performance Committee:

a)      note the following highlights and achievements for the period 1 January to 31 March 2017:

i)        The public opening of The Lighthouse by Michael Parekowhai was held on 11 February, with well-known New Zealand musicians playing inside the artwork.

ii)       The new online booking system for inorganic collections opened in February with over 38,000 bookings received which was over half the bookings received in 2016 under the old system (66,579 bookings).

b)      note the Auckland Council parent performance results for the period 1 July 2016 to 31 March 2017, highlighting:

i)        That 63 per cent of the Long-term Plan (LTP) performance measures have achieved the targets set in the LTP or achieved a result close to target.

ii)       The net operating financial results are on track compared to budget, with a $38 million favourable variance to budget.

iii)      Capital expenditure delivery performance is generally on track with a $303 million investment completed for the nine-month period, with some delays expected in the delivery of the full programme budgeted for the year.

 

Comments

14.     The performance results presented in this report are for the Auckland Council parent, not the group. The group financial results together with separate reports on the performance of each CCO will be presented to the Finance and Performance Committee at the 26 May 2017 meeting.

Highlights and achievements

15.     Key highlights and achievements for the quarter are summarised below. These are sorted by the service delivery themes as expressed in the LTP.

Auckland development

16.     Initiation of City Centre Masterplan Refresh.

17.     Connection with Housing New Zealand Corporation looking to recycle material from homes. Trial project being scoped.

18.     We are developing the high-level strategic directions and directives for the refreshed Auckland Plan. The strategic content and the big issues for early engagement were presented to the Planning Committee workshop in March.

19.     The Design Champion and City Centre Design unit are working collaboratively with the City Rail Link project team on the Albert Street design.

Environmental management and regulation

20.     Auckland Civil Defence and Emergency Management’s Rural Fire have continued to provide nationwide support, with 20 staff members deployed to assist in incident management and fire-fighting ground crew roles in Christchurch and Hawke’s Bay.

21.     The Auckland Civil Defence and Emergency Management team responded to three severe localised weather events over four days starting on 9 March. The collaboration between Auckland CDEM, police and fire services, multiple council departments, Auckland Transport and Watercare was pivotal to the success of the response.

22.     The joint Entrust / Vector / Auckland Council Energy Efficient Communities Project is now underway. Installation of Tesla Powerwalls into 12 schools and community facilities in the Ōtara-Papatoetoe Local Board area is underway. Home advisory visits have also kicked off, to provide support for homeowners to create warmer, drier homes and at the same time reduce energy bills.

23.     Implementation is progressing well for the Consenting Made Easy programme, with new online tools released in March.

24.     The new online booking system for inorganic collections opened in February with over 38,000 bookings received which was over half the bookings received in 2016 under the old system (66,579 bookings).

25.     Healthy Waters recently participated in the Water Service Association of Australia benchmarking exercise and received the top Asset Management Customer Value globally, as well as placing first in three categories: Asset Operation, Asset Replacement/ Renewal and Asset Management Applications.

26.     Results from the recent bi-annual survey of pest animal and weed control community groups supported by Auckland Council showed that volunteers across the region contribute more than 231,000 hours per year and actively control more than 100 weed species.

Parks, community and lifestyle

27.     The public opening of The Lighthouse by Michael Parekowhai was held on 11 February, with well-known New Zealand musicians playing inside the artwork. There has been extensive positive media coverage and the work continues to feature highly on social media as Aucklanders and visitors see it for the first time.

28.     Nine elected members, the chief executive and around sixty staff participated in the Auckland Council float at Auckland Pride Parade.

29.     Popular and well-attended Waitangi Day celebrations were held across the city including the Waitangi Day Family Celebrations at Hayman Park in Manukau, Waitangi Day at Hoani Waititi Marae, and the Ngati Whatua Ōrākei celebration at Okahu Bay.

30.     The Warkworth Town Hall, a Category One heritage facility, reopened with a day of celebration after a $5.6m restoration investment by the council.

31.     Randwick Park was named Community of the Year after being nominated by The Southern Initiative.

32.     City Parks Services undertook preparations for six park and beach locations that hosted World Masters Games events.

Governance and support

33.     The application period for positions on the council’s demographic advisory panels closed on 9 February. A total of 237 applications were received following an extensive and very successful promotion campaign across social media, mainstream media, video and email. Panels were in place by mid-March.

34.     The contact centres are supporting the new rubbish wheelie bin service being rolled out in the former Manukau City Council area with the establishment of a campaign number for residents to call for support.

35.     We successfully delivered the Howick Local Board (Botany Subdivision) by-election. Of the 36,333 electors issued with voting documents, 8,771 (24.14 per cent) voted.

36.     The annual budget consultation closed on 27 March with submissions from citizens more than doubling from the previous record high with input from 8,058 citizens received.

Service performance

37.     For each of the activities delivered by the council, the LTP includes level of service statements and associated performance measures. This section provides our performance results to date for 2016/2017 compared to the targets set in the LTP. These results are unaudited. The year-end audited results for 2015/2016 are available in the Annual Report.

38.     The quarterly performance report presented here includes results for those LTP performance measures where the information is available at the quarter end. Also included in the report is a year-end outlook for the performance measure results, together with commentary from the relevant business unit where there are performance gaps.

39.     As at 31 March, results for 61 per cent of the total number of LTP measures are available for reporting. The remaining 39 per cent will be reported as they become available, for example from customer survey results.


 

 

40.     The latest results show that 31 regional measures (61 per cent) have achieved the targets set, one measure (two per cent) has achieved a result close to target (termed ‘substantially achieved’) and 19 measures (37 per cent) have not achieved their targets. The year-end outlook is that 37 per cent of the performance measures will not achieve the targets set in the LTP. The reasons for these targets not being achieved are included on the following pages alongside the latest results and outlook information.

41.     A number of performance measures in the regulatory services area are not achieving the targets set in the LTP. This includes the following key measures:

·   Building consent and resource consent processing times

·   Customer satisfaction with the overall quality of building control service delivery

·   Percentage of high-risk alcohol premises inspected annually

·   Percentage of food premises graded annually.

42.     Economic data for Auckland (Appendix 1 of Attachment A) continues to show strong growth occurring. Net migration into Auckland, a key indicator of growth, shows 35,313 people have migrated into Auckland in the last year. The regulatory services delivered by the council have been impacted by the growth in the city. Significant increases in activity volumes were experienced in both the building control and resource consenting areas. For Building Control in the 12 months to March 2017 the number of building consents lodged increased by 3 per cent compared to the previous 12-month period; the equivalent comparison for resource consents lodged shows an increase of 10 per cent. Indicative housing information implies that the construction industry has capacity constraints and this is reflected in the number of approved residential units actually being constructed.

43.     To cope with the demand for consenting services, there is a range of initiatives that have been put in place, such as the “Consenting Made Easy” programme, which encompasses a number of online consenting enhancements and new mobile technology to carry out inspections, as well as better workforce planning.

44.     The symbols below are used to summarise the results. These align with the symbols used in the audited Annual Report.

Achieved

Substantially achieved

Not achieved but progress made

Not achieved

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Auckland development

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Percentage of unitary and area plan changes and Notices of Requirement processed within statutory timeframes

100%

100%

100%

45.    

Regulation

46.     Percentage of registered food premises graded annually

Pressures remain on the licensing area to meet the workload required under the Food Act 2016.  We continue to focus inspection efforts on high-risk food premises.

 

Weekly monitoring is in place which will lift performance; however it is unlikely that target will be met.

47.     Percentage of D/E graded food premises re-inspected within one month

Re-inspection of all D and E grade premises has been a key focus area, as shown by the improved results since FY15.

48.     Percentage of high-risk alcohol premises inspected annually

Inspection focus centres on quarterly blitzes, the last of which will occur shortly. These are supplemented by targeted premise inspections.

49.     Number of dwellings and sites consented towards Auckland housing targets

The term of the original Auckland Housing Accord came to an end in September 2016. Provisions of the recently passed housing legislation provide for a smooth transition from the SHAs to the Unitary Plan; the Accord has consequently been extended to 31 December 2016. In total to September 2016, we have consented 37,538 net sections and dwellings - 96% of the Accord target of 39,000.

 

50.     Percentage of building consent applications processed within 20 working days

The downward trend in consenting performance has now bottomed out with a positive trend replacing it. The decline in performance to date was due to embedding of new processing systems and an increase in consenting volumes.

The Consenting Made Easy programme is gaining momentum with further initiatives about to be launched. These initiatives are expected to have a significant impact on customer experience and the statutory time performance.

51.     Percentage of customers satisfied with the overall quality of building control service delivery

The FY17 result is an improvement from last year, due in part to a change from a monthly phone survey to a continuous monitor that now reaches almost all customers and asks for opinions at all stages of the process. Direct comparisons of data are therefore not advised.

 

The Consenting Made Easy programme is gaining momentum with online consenting fully live and streamlined consent processing in action.  These initiatives are expected to have a significant impact on customer experience and the statutory time performance.

52.     Additional information

Median elapsed working days for building consent processing 2016/2017

Elapsed time

Number of consents processed

Building Consents

26 days

16,186

53.     Percentage of non-notified resource consent applications processed within 20 working days

Processing performance within timeframes has declined due to system implementation, the introduction of the Auckland Unitary Plan, and the ability to engage planning resource.

 

A number of initiatives are underway to improve performance:

·    the Consenting Made Easy programme

·    the implementation of NewCore

·    digital consent processing

·    the implementation of the Unitary Plan

·    actively addressing resourcing challenges.

54.     Percentage of notified resource consent applications processed within 70 working days

The number of notified consents is approximately 1.3% of all consents. These are generally highly complex applications.

Delays occur for several reasons, including a focus on working with applicants and parties affected by the project to address any issues and achieve the best possible outcomes for all parties.

55.     Percentage of customers satisfied with the overall quality of resource consents service delivery

The FY17 result is an improvement from last year, due in part to a change from a monthly phone survey to a continuous monitor that now reaches almost all customers and asks for opinions at all stages of the process. Direct comparisons of data are therefore not advised.

 

Improvement programmes are being implemented such as Consenting Made Easy and mobile technologies.

56.     Additional information

Median elapsed working days for resource consent processing 2016/2017

Resource consent type

Elapsed time

Number of consents processed

Fully notified

231 days

110

Limited notified

287 days

67

Non-notified

56 days

9,672

 

The number of elapsed working days is higher than the number of processing working days due to:

·     requests for further information for applications that are incomplete or require additional reports or issues to be addressed by the applicant, resulting in stopping the processing clock (under S92 of RMA)

·     extensions of processing timeframes for complex applications, or at the request of the applicant (under S37 of RMA).

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Percentage of bylaw-related requests for service (e.g. illegal signs, public nuisance, street trading) responded to within three days

83%

80%

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88%

Percentage of urgent animal management complaints such as dog attacks responded to within one hour

99%

95%

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99%

Percentage of noise complaints responded to within 30 minutes for urban areas or 60 minutes for rural areas

77%(1)

80%

83%

Percentage of known dogs that are registered

89%(2)

90%

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90%

Percentage of customers satisfied with the alcohol licensing service

83%

67%

78%

Percentage of customers satisfied with the food and hygiene licensing service

80%

70%

74%

Percentage of complainants satisfied with noise control services

59%

51%

48%

Percentage of requests by iwi that are relevant and within their area of interest that are responded to within three statutory days

100%

100%

99%

57.    

(1) An increase in the time taken for noise control contractors to attend noise complaints has been noted across central, north and west areas. Contractors have been reminded of the requirement to provide prompt responses to calls for service. It is expected that the year-end result will meet target.

(2) There has been an increase in the number of registered dogs, as well as ongoing tidy up of the number of known dogs.

Solid waste

58.     Domestic kerbside refuse (kilograms per capita per annum)

The current levels are expected to continue until most of the new initiatives of the Waste Management and Minimisation Plan are implemented. The full regional inorganic service has been introduced, as well as larger recycling bins for Rodney, Waitākere and North Shore areas. The Manukau roll out of refuse bins is due mid-2017. These initiatives will contribute to reducing the amount of waste we send to landfill.

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Total number of Resource Recovery Facilities

3

3

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3

59.    

Stormwater management

60.     The median response time (in hours) to attend a flooding event, measured from the time that Auckland Council receives notification to the time that service personnel reach the site.

Manual recording of GPS devices means that reporting is one month in arrears. (Interfacing technology to enable real time reporting is being tested at the moment and is expected to be available by June)

The full year outlook has been negatively impacted by recent weather events. Calls placed with the council are managed by contractors using GPS devices to record response times. Control issues are a challenge as a majority of calls are placed directly with the Fire Department and are not tracked by the council.

Negotiations with the Fire Department are underway to make call out data available to the council by Q4.

61.     Stormwater manholes that pop open in flood events are made safe within two hours

Result is one month in arrears. (Interfacing technology to enable real time reporting is being tested at the moment and is expected to be available by June.)

The full year outlook has been negatively impacted by recent weather events.

Calls placed with the council are managed by contractors using GPS devices to record response times. Performance monitoring of contractors remains a priority to reinforce the importance of responding to emergency requests for service within specified timeframes.

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

The number of flooding events that occur and the associated number of habitable floors affected per 1000 properties connected to the Auckland Council’s stormwater network

0.19 per

1000 properties (1)

1 per

1000 properties

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0.1 per 1000 properties

The number of complaints received about the performance of the stormwater system per 1,000 properties connected to Auckland Council’s stormwater system

0.64 per

1000 properties

3 per

1000 properties

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0.39 per 1000 properties

Auckland Council Stormwater compliance with resource consents for discharge from its stormwater system, measured by the number of:

a)   abatement notices; and

b)   infringement notices; and

c)   enforcement orders; and

d)   successful prosecutions, received in relation to those resource consents

0

0

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0

The ratio of length of watercourse consented to be physically improved versus physically degraded in the current year(2)

2.6:1

3:1

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2.6:1

62.    

(1)  Result is one month in arrears. Recent weather events are expected to negatively impact the result; however, full-year targets are expected to be met.

(2)  This is a new measure introduced in FY16. The Stormwater Resource Management team is working closely with the Resource Consents team to improve processes and data collection.  Resources are being applied for sourcing of data for 2017.

Environmental services

63.

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Percentage of council-controlled closed landfill discharge consents achieving category one or two compliance rating

100%

98%

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100%

Proportion of catchments where sources of key contaminants are identified and impact mitigation measures are in place

11.%(1)

20%

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11%

Proportion of catchments with stable or improving Macroinvertebrate Community Index

9.26%(2)

11%

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9%

Length (kms) of waterways protected annually with riparian planting and/or fencing

29.17(3)

34.6

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29.17

Proportion of schools participating in sustainability education programmes

70%

58%

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75%

Number of hectares of new forest or wetland habitat established on regional parks

0

8

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8

Percentage of threatened species under active management

34%

34%

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34%

Percentage of indigenous ecosystems under active management

68%

68%

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68%

Number of hectares under community pest control

124,000

89,000

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124,000

Percentage land area with less than 5% residual trap catch for possums

52%

51%

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52%

Proportion of kauri areas on council land that have active management or exclusion measures in place for kauri dieback disease

68%

60%

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68%

Proportion of environmental programmes led or supported, with Māori participation

43%

15%

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30%

Percentage of Aucklanders covered by Community Response Plans

Not Measured

(4)

95%

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20%

 

(1)  The result has remained at FY16 levels while the target for FY17 has increased. The existing mitigation measures for sources of key contaminants have been reviewed and the implementation of an aligned works programme has been rolled out with results expected in Q4.

(2)  The result has slightly improved from FY16 levels while the target for FY17 has increased. As this year’s work programme is undertaken it is expected that we will achieve target.

(3)  This is a cumulative figure for the length of the LTP 2015-2025. The result is below target as some of the planting and fencing programmed has been delayed due to adverse soil conditions.  Not all of the planting and fencing carried out by private landowners using council grants is included in the calculation. Increased scope of works includes follow-up with private landowners that planting and site monitoring is in place.

(4)  The Community Response Programme has halted as the model has been largely unsuccessful in building community resilience. A new community empowerment model using a community-led, whole-of-society, evidence-based approach has been developed to help support Auckland’s communities to build resilience. This new approach will focus on how to best support Auckland’s diverse communities to respond to and recover from hazards and associated risks. Any strategies must be flexible so that they can be adaptable and relevant to each specific area, meet the needs of the wider community and offer different participation choices.

Parks, community and lifestyle

64.     Facility Utilisation - utilisation at peak and off-peak times for council managed community centres and venues for hire

Peak

Off-peak

The digital booking system, which began recording bookings in FY17 Q1, along with a marketing campaign in FY17 Q3, is expected to improve customer experience and utilisation with results expected from Q4. The system allows customers better visibility of availability, better choice of booking times available in different venues, and promotes off-peak discount rates.

 

 

 

 

65.     Number of visits to library facilities per capita

The results show a decline in visitor numbers across all libraries with the exception of those that had a new library building opened in the past two years (Ōtāhuhu, Devonport, Te Atatū, Ranui and Waiheke). This reflects a significant customer shift towards digital borrowing. E-issues now make up 10 per cent of all items borrowed from Auckland Libraries.

 

Visitors that do come to libraries spend more time utilising the services available, which is positively impacting overall utilisation.

66.     Number of library items borrowed (millions)

This result includes both physical and digital issues. The percentage of e-issues keeps increasing, with changes in customers’ preferences towards more digital services.

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Number of visitors to community centres and venues for hire

3,172,237

3,111,305

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4,840,000

Percentage of community facilities bookings used for health and wellbeing related activity

23%

20%

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21%

Total permitted events taking place across the city

1,306(1)

2,200

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1,689

Number of visits to the Auckland Libraries website (millions)

5.0(2)

5.4

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7.1

Use of libraries as digital community hubs: Number of internet sessions per capita (PC & WiFi)

3.48

1.5

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4.5

Percentage of items borrowed that are e-collections (e.g. eBooks, eAudiobooks)

11%

10%

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9%

Percentage of city park service requests completed on time

90.2%

90%

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90%

Percentage of all assets that are graffiti free across the city

94%

93%

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94%

67.    

(1) Last year opportunities were identified for relaxing permitting requirements, to ensure that permits are only required where there is a clear reason and benefit for doing so. This reduces administrative cost and effort for event organisers. These changes mean the number of permitted events is lower than the target – however, the outcome is positive.

(2) The Auckland Libraries website is unable to meet the changing needs of our customers, including greater demand for e-books, research needs and online resources. The new libraries website will go live in September 2017.

 

Governance and support

68.     Rolling 10-year return for diversified financial assets portfolio, compared to reference portfolio

This is the rolling average return for the diversified financial assets portfolio since amalgamation (October 2010), then rolling 10 years.

The value of the portfolio is $232m and reflects the partial sale of $100m this year, as approved by the Governing Body.

The YTD return on the portfolio was 6.8 per cent compared to the reference portfolio’s 7.82 per cent.

 

FY17

FY16

Performance measures

Actual

Result

Q3

Target

Q3

YE

Outlook

Actual Result

Number of complaints regarding council democratic processes upheld by the Auditor General or Ombudsman

0

0

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0

69.    

 


 

Financial performance

70.     This section provides an overview of the financial performance results for the nine months ended 31 March 2017.

$millions

YTD

Actual

YTD

Revised

Budget

YTD

Variance

FY

Revised

Budget

FY

Annual

Plan

 

YE

Out-

look

Operating revenue

339

344

(5)

(1%)

538

532

 

Operating expenditure

1,546

1,591

45

3%

2,122

2,103

 

Net operating expenditure

1,207

1,247

40

3%

1,584

1,571

 

Rates revenue

1,645

1,647

(2)

-

1,649

1,649

 

Net operating surplus/(deficit)

 

438

 

400

 

38

9%

 

65

 

78

 

Net non-operating revenue/(expenditure)

51

(243)

294

-

(317)

(323)

 

Net surplus/(deficit)

489

157

332

-

(252)

(245)

 

 

 

 

 

 

 

 

 

 

Operating revenue

71.     The overall result year to date is $5 million (one per cent) unfavourable to budget. Property rental was budgeted in Council parent but is more correctly accounted for in Auckland Transport’s books; and lower finance income from lower cash holdings than budgeted which is offset by reduced interest costs on debt (included in the ‘operating expenditure’ category).

Operating expenditure

72.     Year-to-date is $45 million (three per cent) favourable to budget mainly due to lower interest costs incurred on debt (due to lower interest rates and lower level of debt), and expenditure incurred later than originally planned across various work programmes.

Rates revenue

73.     Rates revenue is expected to meet budget at year end. YTD March result is slightly lower than budget, mainly due to a fair value discount accounting adjustment, which will reverse out before year end. The rates revenue recognition happens at the beginning of the year (July) at the time of the issuance of ratings notices in accordance with accounting standards.

Net operating surplus/deficit

74.     Overall surplus of $438 million is $38 million favourable compared to budget. The operating budgets for the year include budgeted savings targets of $25 million. These savings targets are being progressed through a number of initiatives including smarter procurement, simpler and better information technology, and bringing work in house to reduce reliance on external providers. The year-end outlook for the net operating result is expected to align with the overall approved budget for the year; however, there are challenges and risks associated with delivering the savings targets for the year.

Non-operating revenue/expenditure

75.     $294 million favourable compared to budget. This is mainly due to accounting (non-cash) adjustments related to the fair value of the treasury derivatives portfolio together with lower capital funding to CCOs due to the timing of capital projects. The year-end outlook for the non-operating results has some uncertainty, mainly due to the impact of global financial market changes on the fair value of the treasury derivatives portfolio and the associated accounting (non-cash) adjustments that may be required.

Net surplus/(deficit)

76.     The overall result shows a surplus of $489 million, which is $332 million favourable compared to the budget, due to the reasons outlined above. The large surplus for the nine months to date is mainly driven by lower-than-expected interest costs and timing of funding for CCO projects, together with accounting (non-cash) adjustments related to the fair value of the treasury derivatives portfolio.

Net operating performance results by theme

77.     The next table provides a split of the net operating result by each of the LTP themes.

Net operating result by theme

$million

YTD

Actual

 

YTD

Revised

Budget

 

YTD Variance

FY

Revised

Budget

 

FY

Annual

Plan

 

Auckland development

93

102

9

9%

133

129

Economic and cultural development

59

70

11

16%

 

94

94

Environmental management and regulation

217

216

(1)

(1%)

 

290

294

Parks, community and lifestyle

363

361

(2)

-

490

490

Transport

307

307

-

-

416

416

Governance and support

169

191

22

12%

161

148

Net operating expenditure

1,207

1,247

40

3%

1,584

1,571

Rates revenue

1,645

1,647

(2)

-

1,649

1,649

Net operating surplus

438

400

38

9%

65

78

 

78.     The ‘Economic and cultural development’ theme has a favourable result year to date mainly due to timing of activities. For the ‘Governance and support’ theme, the favourable variance to budget is largely due to the lower interest costs incurred on debt, work programmes being slower than expected, and timing of funding to the CCOs.

Capital expenditure delivery performance

79.     Over the first nine months of the financial year, there was $303 million of capital expenditure completed, which is 54 per cent of the full programme of $558 million approved for the year. The latest forecast indicates that about 94 per cent of the programme is expected to be delivered this year. This forecast will be close to year-end results as more projects have progressed, and risks and project delays have been more clearly identified. In 2015/2016, 74 per cent of the $556 million work programme was delivered.


 

Capital expenditure delivery performance by theme

$million

YTD

Actual

YTD

Revised

Budget

YTD

Variance

FY

Revised

Budget

FY

Annual

Plan

%

Complete

 

Auckland development

50

58

8

98

143

51%

Environmental management and regulation

85

67

(18)

103

117

82%

Parks, community and lifestyle

117

160

44

244

254

48%

Governance and support

51

71

20

111

78

46%

Capital expenditure

303

356

54

558

592

54%

 

80.     Capital delivery performance to date is largely on track except for some areas where there have been delays and projects are expected to be delivered later than originally planned.  Projects progressed over the last quarter include the Newcore project, Westgate Multi-Purpose Facility, Albany Stadium Pool, Stoney Homestead redevelopment, Myers Park Splash Pad, Pope Road land purchase for Healthy Waters, library collection renewals, and various asset renewals (e.g. playgrounds, public toilets, car parks, leisure facilities, stormwater).

81.     The commercial property portfolio (part of the ‘Auckland development’ theme) has underspent due in part to approval of a strategic development fund with related projects commencing late in the financial year. The ‘Environmental management and regulation’ theme is overspent mainly due to Healthy Waters projects progressing quicker than expected. The ‘Parks, community and lifestyle’ theme is underspent mainly due to delays in new capital projects and land acquisition.

Balance sheet performance

$million

Actual as at

March 2017

Projected per Annual Plan 2017

Actual audited

June 2016

Assets

 

 

 

Property, plant and equipment

13,609

13,059

13,410

Other assets and investments

24,919

24,550

24,226

Less liabilities

 

 

 

Borrowings

7,710

8,025

6,942

Other liabilities

1,540

1,402

1,904

Net assets (ratepayers’ equity)

29,278

27,182

28,790

 

82.     Property, plant and equipment: The increase since June 2016 is mainly a result of capital expenditure progressing. Asset revaluations at 30 June 2016 resulted in asset values higher than projected in the Annual Plan.

83.     Total borrowing at 31 March 2017 was $7.7 billion; forecast year-end debt is expected to be in line with the Annual Plan projections.

Treasury management

84.     Treasury management information can be found in Appendix 2 - Treasury report. This report includes treasury compliance information together with information about the performance of treasury activities against benchmarks.

85.     Funding costs: the year to date average cost of funds was 5.22 per cent, which is lower than the budgeted level of 5.31 per cent.

86.     The Diversified Financial Assets portfolio totalled $233 million as at 31 March 2017, after a partial sale of $100 million (as approved by the Governing Body). The short-term return on the portfolio year to date March was 6.8 per cent, slightly lower than the benchmark portfolio (return of 7.8 per cent).

87.     Debtors’ management information can be found in Appendix 6 of Attachment A. Rates debt collection at 31 March is largely on track, with 30% of total customers paying by direct debit and 22% customers on E-Rates.

Employee numbers

88.     There is a legislative requirement to include employee numbers in the audited Annual Report each year. This is presented for both the Auckland Council parent and the group (refer to page 76 in volume 3 of the Annual Report 2015/2016).

89.     As not all employees work the same number of hours per week a simple head count does not give meaningful comparatives between years. Instead, full-time equivalent (FTE) is used, which means everyone is converted to the equivalent of forty hours per week. For instance a staff member working 20 hours per week would be shown as a 0.5 FTE.

90.     The table below shows the trend of both FTE and FTE per 1,000 residents in Auckland for the council parent organisation. Overall the FTEs have declined in FY17. The FTE for the regulatory areas has been increasing to cope with the surge in demand for services in this area, while there have been offsetting decreases in FTE in other areas, particularly the back-office support areas. When compared with the growing population of Auckland, the FTE is trending favourably to a lower rate. Despite these decreases in back-office FTE numbers the year-end outlook is likely to be a net increase in FTE due to ongoing recruitment for vacant positions in the regulatory area to meet service demand.

 

Q3 FY17

Q4 FY16

Q4 FY15

Number of full-time equivalents (FTE)

6,054

6,102

6,088

FTE per 1,000 residents

3.70

3.78

3.88

 


 

 

91.     Further information available in the appendices to this report includes:

·   Appendix 1 – Auckland economic update

·   Appendix 2 – Treasury report

·   Appendix 3 – Professional services expenditure information

·   Appendix 4 – LGOIMA information

·   Appendix 5 – Customer service information

·   Appendix 6 – Debtor information

Consideration

Local board views and implications

92.     Local boards receive their own reporting for their respective areas. The local board quarterly performance reports have been enhanced to improve the quality of information presented to the boards in relation to the reporting on the LTP performance measures. The aim here is to provide an early indication to the local boards as to how performance is tracking against targeted levels.

Māori impact statement

93.     The content and recommendations of this report have no particular benefit to or adverse effect on Māori.

94.     The individual items in the highlights and achievements section may have benefits or adverse effects on Māori that are specific to those initiatives, but as this report is intended to provide a high-level summary that information is not included.

Implementation

95.     There are no legal financial or resourcing implications arising from receipt of this report.

 

Attachments

No.

Title

Page

a

Performance Report Appendices March 2017

29

      

Signatories

Author

David Gurney - Manager Corporate Performance and Reporting

Authoriser

Kevin Ramsay – Acting Group Chief Financial Officer

 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 

Council-controlled organisations third quarter report for 31 March 2017

 

File No.: CP2017/06796

 

  

 

Purpose

1.       To receive the reports of each substantive council-controlled organisation (CCOs) for the quarter ending 31 March 2017.

Executive summary

2.       The attached reports from each CCO provide an update on strategic issues, achievements, risks, key projects, financial results and performance results. These reports support the consolidated group financial statements for the quarter ending 31 March 2017.

3.       In line with current reporting obligations, it is the responsibility of the board of each CCO to keep the committee, as the shareholder, informed of key risks and issues, and the status of the operating and financial performance. Each CCO, represented by its Chair/Director of Board, Chief Executive and Chief Financial Officer is expected to present at the meeting.

 

 

Recommendation/s

That the Finance and Performance Committee:

a)      receive the third quarter report from the following council-controlled organisations:

i)        Regional Facilities Auckland (RFA)

ii)       Auckland Transport (AT)

iii)      Auckland Tourism, Events and Economic Development Limited (ATEED)

iv)      Panuku Development Auckland (Panuku)

v)      Auckland Council Investments Limited (ACIL)

vi)      Watercare Services Limited (Watercare)

 

 

Attachments

No.

Title

Page

a

RFA third quarter report period ending 31 Mar 2017

47

b

AT third quarter report period ending 31 Mar 2017

67

c

ATEED third quarter report period ending 31 Mar 2017

91

d

Panuku third quarter report period ending 31 Mar 2017

123

e

ACIL third quarter report ending 31 March 2017

145

f

Watercare third quarter report period ending 31 Mar 2017

157

     

Signatories

Author

Robert Irvine - Head of Group Financial Planning

Authorisers

Matthew Walker - GM Financial Strategy and Planning

Kevin Ramsay – Acting Group Chief Financial Officer

 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Finance and Performance Committee

26 May 2017

 

Auckland Council Group quarterly financial report and financial results to 31 March 2017

 

File No.: CP2017/03169

 

  

 

Purpose

1.       To provide the third quarter financial report and an overview of the financial performance of the Auckland Council Group for the nine months to 31 March 2017.

Executive summary

2.       This report is part of regular quarterly reporting to the Finance and Performance Committee on the Auckland Council Group’s financial performance, financial position and cash flows for the nine months to 31 March 2017.

3.       Auckland Council Group generated an operating surplus before gains and losses of $773 million for the nine months to 31 March 2017, compared to the phased budget of $646 million, due mainly to higher than expected vested assets.

4.       The net other gains of $338 million are primarily non-cash book entries, driven by the increase in the fair value of financial instruments, resulting from rising long-term interest rates.  This continues to reverse recent trends of the last two years of increasing net other losses as long-term interest rates fell.

5.       The Group net assets increased by $1,106 million, to $34,758 million, during the nine months to 31 March 2017.  The principal contributors being the increase in receivables of $398 million as a result of recognising the 2016/2017 rates at the time of the issuance of the rating notices on 1 July 2016 and the net increase in property, plant and equipment and intangible assets of $664 million.

6.       The capital expenditure of $1,086 million was funded by net operating cash inflow of $613 million and the balance from borrowings and working capital movements.

7.       Overall the financial performance is in line with the phased annual plan.

8.       Auckland Council and the Council Controlled Organisations will be reporting their individual performance to this Finance and Performance Committee meeting in separate reports.

 

Recommendation/s

That the Finance and Performance Committee:

a)      receive the Auckland Council Group third quarter financial report to 31 March 2017.

b)      note the Auckland Council Group for the nine months to 31 March 2017 generated an operating surplus before gains and losses of $773 million and the increase in net assets of $1,106 million to $34,758 million.

 

Comments

9.       This report discloses the financial performance, financial position and cash flows of the Auckland Council Group for the nine months ended 31 March 2017.

10.     Auckland Council Group generated an operating surplus before gains and losses of $773 million for the nine months to 31 March 2017, compared to the phased budget of $646 million, due mainly to higher than expected vested assets.


 

 

11.     Total revenue excluding gains was $81 million higher than phased budget,

·   primarily due to higher:

o volume of vested assets received than expected ($123 million);

o other revenue ($11 million) including rental revenue increases arising from a larger portfolio than budgeted and higher than anticipated dividend revenue;

o finance revenue ($9 million) higher level of cash and cash equivalents at the end of the third quarter compared to 31 June 2016;

·   partly offset by:

o lower grants and subsidies ($36 million) driven by lower than expected capital grants received which is attributable to capital project delays;

o reductions in fees and user charges ($13 million) due to lower than budgeted parking and fare revenue from Auckland Transport but higher than prior year. Lower than budgeted port volumes has also contributed to this unfavourable variance; and,

o unfavourable development and financial contribution revenue ($11 million) due to timing of development projects.

12.     Total expenditure excluding other gains and losses is lower than budget by $46 million,

·   primarily due to lower:

o depreciation and amortisation expenses resulting from timing of the capitalisation of property, plant and equipment ($17 million);

o finance costs ($14 million) due to timing of funding and lower average interest rates for new loans resulting from repayment of the loan obtained from the Crown for the Electric Multiple Unit;

o consultancy and professional fees ($15 million) largely driven by timing delays for major projects of Auckland Transport (e.g. Light Rail Transit, Security Fare and Enforcement and various asset management projects).  The changes in timing for these projects are driven by changes in scope and/or ongoing study for alternative solutions;

o than expected repairs and maintenance ($7 million);

·   partly offset by higher than expected employee benefits ($7 million) mainly due to redundancy costs and lower time recoveries from delays in capital projects.

13.     The net other gains of $338 million are primarily non-cash book entries, driven by the increase in the fair value of financial instruments, resulting from rising long-term interest rates.  This reverses the trend of the last two years of increasing net other losses as long term interest rates fell.

14.     The Group net assets increased by $1,106 million, to $34,758 million, during the nine months to 31 March 2017,

·   the principal contributors being the:

o increase in receivables ($398 million) as a result of recognising the 2016/2017 rates at the time of the issuance of the rating notices on 1 July 2016;

o net increase in property, plant and equipment and intangible assets ($664 million);

o net decrease in the fair value of derivative financial instruments ($359 million);

o increase in cash and cash equivalents of $250 million from the new Euro bond deal in January 2017;

·   partly offset by increase in borrowings of $694 million.

15.     The capital expenditure of $1,086 million was funded by net operating cash inflow of $613 million and the balance from borrowings and working capital movements.

16.     Overall the financial performance is in line with the phased annual plan.

Consideration

Local board views and implications

17.     This report relates to the financial performance of the Auckland Council Group, which does not include reporting at a local board level.  Each local board receives reports specific to their area.  Accordingly the views of local boards have not been sought.

Māori impact statement

18.     The report is limited to financial performance of the Auckland Council Group and does not affect the achievement or reporting of council’s contribution to Māori outcomes.  Council’s contributions to Māori outcomes are reported in the annual report.

Implementation

19.     There are no implementation issues.

 

Attachments

No.

Title

Page

a

Auckland Council quarterly financial report 31 March 2017

191

     

Signatories

Author

Francis Caetano - Group Financial Controller

Authorisers

Kevin Ramsay - General Manager Corporate Finance and Property

Jazz Singh – Acting Group Chief Financial Officer

 


Finance and Performance Committee

26 May 2017