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Resolution number PPK/2017/160
MOVED
by Member MV Turner, seconded by Member W McEntee:
That the Papakura
Local Board:
a) approve
the Papakura Local Board input to the Review of Citizens Advice Bureaux (CAB)
services as follows:
i)
Current relationship: the relationship between the Papakura
CAB and the Papakura Local Board is strong, vibrant and apolitical.
ii)
Value of the service: the board sees the service delivered by the CAB as an extremely
valuable one. The Papakura CAB receives $78,000 annually but provides far
more value than what they are funded for. The statistics show that 15,000
residents are positively benefitting from the services delivered. The board
views the CAB as an integral part of the available support services in the
area. They also contribute to the local board’s delivery on the
Papakura Local Board Plan.
The local board
also recognise that as there is no such service in Franklin that the Papakura
CAB receives a significant number of enquiries from that area. This
wide geographical spread needs to be taken into account in the funding model
and the development of new services.
The Papakura CAB
is supporting the delivery of the local board plan and annual agreement
objectives. The local board is also supporting the CAB through regular
contact.
iii) Equity and fairness: the
current funding model is not seen as effective in terms of delivering what is
required for Auckland and locally. The deprivation and growth of an area
should be considered when determining a funding model. Working to the
2013 Census is now over four years out of date and not addressing the
geographical coverage of providing a service to Franklin residents does not
match reality. Other factors that should be considered in the funding
of local bureaux are:
·
population data such as ethnicity demographics
as this can impact on the range of services such as high percentage of young
people, refugees.
·
number of volunteers, opening hours,
building and assets (utility expenses).
·
future proofing in terms of population
growth in area where urban development is taking place eg. Takanini, Karaka
and Drury.
iv)
Reporting: the local board has a good relationship with the CAB and at
least once a year they attend a local board workshop where statistical
information is disseminated. Extending this arrangement to twice a year
is being explored. The information found useful includes the range of
services and usage; funding and what it provides identifying gaps; emerging
trends and issues; services that could be provided if funds were available.
v)
Role of ACABx: There is a lack of clarity about the role other than an
umbrella funding body and that the CAB Chairs attend a monthly meeting.
It is understood that ACABx funded by Auckland Council and distributes some
of these funds to local CAB’s and also deals with funding
administration and annual reporting
vi) Aspirations for the future: the board noted that the following is
working well in the local area:
·
The legal, counselling and Justice of the Peace
clinics are well received by the community.
·
The volunteers are from all walks of life
and able to relate well with Papakura’s population. They are dedicated
and enthusiastic.
vii) the board noted the following as potential areas for change:
·
There is scope to further improve the
social services provided for to help and address issues like homelessness and
alcohol misuse in the Papakura and potentially the wider Auckland region.
·
Would there be a need for a CAB in Pukekohe
to further build out and improve access to the CAB services in the South.
CARRIED
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