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Resolution
number HB/2018/212
MOVED by Chairperson J Parfitt, seconded by Member D
Cooper:
That the Hibiscus
and Bays Local Board:
a)
support the overarching purpose, objectives and outcomes
outlined in the Regional Public Transport Plan, as it will guide changes to
Auckland’s public transport system over the next ten-years
b)
acknowledge that the Regional Public Transport Plan is not a
full transport plan for Auckland, nor does it allocate budget to specific
projects or programmes
c)
acknowledge that the Regional Public Transport Plan outlines
the:
i)
changes that will be made to each specific public transport
service, and
ii)
policies and actions that will be used by Auckland Transport to
implement public transport planning, design, implementation and operation
d)
acknowledge the bulk of major infrastructure outlined in this
Regional Public Transport Plan will be delivered and operational post 2024
e)
support the key strategic driver for Auckland’s transport
system being guided by population growth and development in existing
urban areas and greenfield growth areas
f)
support the position that to increase the capacity of the
transport network and provide customers with a more reliable journey, more
road space must be allocated to public transport, actives modes (e.g. cycling
and walking) and alternative vehicle share modes (such as car share, bike
share)
g)
express concern that the overall increase in ferry patronage
between the 2015-2018 period is significantly less than other modes of public
transport (nine percent for ferries compared to 17 percent for all modes);
h)
acknowledge that the improvement to increase the capacity over
the Auckland Harbour Bridge and the Northern Busway has delayed the need for
an additional harbour crossing and significant costs involved, freeing up
funding for other transport projects
i)
acknowledge the key challenges in ‘Table 8 –
Challenges and responses’ and supports the respective responses to
address them, in particular:
i)
increasing the contribution of the public transport system to
travel in Auckland overall
ii)
enabling safe, convenient customer access to public transport
(first and last leg)
iii) unreliable
customer travel times and
iv) achieving
value for money for customers
j)
support the following objectives to
deliver public transport, as they have strategic links to the priorities in
the Hibiscus and Bays Local Board Plan, and are matters frequently raised by
the community
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Category
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Objective
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Network design
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·
A simple, all-day hierarchy
of Public Transport services with consistent levels of service.
·
Viable, integrated
inter-regional Public Transport services where demand is identified.
·
Service
changes are well planned and communicated
·
Parking
policies that are supportive of Public Transport outcomes
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Network infrastructure
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·
Infrastructure supports
effective public transport service operation.
·
Accessible,
customer-focused facilities appropriate to the public transport route and
immediate locality.
·
High-quality, safe walking
and cycling connections to public transport.
·
Well managed park and ride
facilities at appropriate sites.
·
Support
more intensive development or redevelopment in the vicinity of major Public
Transport facilities
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Network operation and service quality
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·
A balanced approach to
providing enough capacity regarding the costs of meeting demand.
·
Attractive,
specialised services for special events that help meet the needs of the
event and minimise impacts on other parts of the transport system
·
Dependable levels of
service supported by accurate timetables which meet planned level of
service and respect customers’ time.
·
Public transport services
are safe, reliable, punctual and customer-focused.
·
Safe, comfortable and
accessible vehicles, vessels and trains.
·
Excellent operator
performance that builds customer confidence in the Public Transport system.
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Customer interface
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·
Clear, simple wayfinding,
signage and information.
·
A reputable, cohesive brand
for Auckland Transport throughout the region.
·
Informative marketing
material is effective in increasing patronage and achieving other Public
Transport outcomes.
·
Customers are well informed
and can effectively plan their journeys.
·
A range of
responsive customer feedback channels / customer feedback continually
enhances Public Transport customer experience
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Fares and ticketing
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·
Customers receive a
consistent and reliable ticketing and payment experience across all Public
Transport modes.
·
A zone-based integrated
fare structure to regulate fares across bus, train, and future light rail
operators, with better integration of ferry services.
·
Provide
fare concessions for target groups to assist the transport disadvantaged,
and to mitigate congestion at main attractors (e.g. schools, tertiary
institutes)
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Transport disadvantaged
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·
A public
transport network that is accessible and safe, particularly for vulnerable
users
·
Ensure
that transport services and facilities account for socioeconomic
characteristics and low income
·
Support
the efficient provision of ferry services and infrastructure to serve the
Hauraki Gulf Islands
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Procurement
and exempt services
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·
A
framework for the procurement of Light Rail services
·
Any
changes to Public Transport contracts are well signalled and enable
operation of viable services
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Funding
and value for money
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·
Encourage
the development of new funding mechanisms for public transport
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Monitoring
and evaluation
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·
An
adaptive Plan that takes account of changing circumstances
·
Ensure
appropriate public consultation on future variations
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k)
provide the following feedback on the focus areas:
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Focus area
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Project
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Feedback
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Expanding and enhancing rapid and frequent
networks
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Integrated Corridor Priority Programme
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·
Supports the Integrated
Corridor Priority Programme’s Northern Busway (Busway to Albany
Station, Rosedale Station) and Albany park and ride extension priority
projects.
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Increasing services on the Rapid Transport Network
and Frequent Transport Network: goal of 10-minute frequencies
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·
Supports the aspiration to
increase frequencies from a service every 15 minutes to a service every 10
minutes across these two networks
·
Suggests that the regional
fuel tax could be used to fund the operational funding shortfall
·
Supports the aspirational
2027/2028 Rapid Transport Network and Frequent Transport Network as detailed
in Figure 14
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Improving customer access to public transport
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Wayfinding
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·
Support all measures to
assist customers in finding their appropriate service and, upon alighting,
to find their ultimate destination or next trip
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Walking and cycling
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·
Note that over 50% of Aucklanders live within a
15-minute bike ride of the Rapid Transit Network, and therefore support the notion that there is significant
opportunity for cycling to play a more substantial role in the network
·
Recommends measures to
address real and perceived road and personal safety (being and feeling
safe), as it is central to the attractiveness of the walking and cycling
environment
·
Support the aspiration over
the next ten years is to improve the safety, security and convenience of
access around Rapid Transit Network stations as part of the funded walking
and cycling programme.
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Park and ride facilities
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·
Support the view
that new park and rides should be located at the periphery of the public
transport network to avoid the congestion effects of additional car travel
·
Support that in
more built up areas, feeder bus services tend to be more cost efficient
·
Note that park and rides
across Auckland are at or approaching capacity, and in some circumstances
this is leading to unsafe and unacceptable parking practices in adjacent
streets
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Other areas
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Ferry services
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·
Support the challenges
identified in the Auckland Future Ferry Strategy (i.e. responding to
capacity constraints on some routes, increasing contract rates, the need to
support urban growth areas and expand the number of routes, increasing
customer and environmental expectations) which require addressing to make
ferries a viable service which enhances public transport
·
Support the following as
the main priorities for ferry services, and recommend they be prioritised
for funding:
o
Improve walking and cycling
access, cycle storage, drop-off spaces;
o
Progress Downtown Ferry
Terminal development and capacity improvement; and
o
Seek to improve fare
integration with the rest of the Public Transport network
·
Supporting
Auckland Transport continuing to work with the operators of exempt services
to encourage better integration with the broader network to improve
customer outcomes
·
Request that
Regional Land Transport Plan funding for ferry services be prioritised so
that the necessary improvements or expansions beyond upgrade of the
Downtown terminal can be undertaken. This includes options around
vessel infrastructure and purchase, and the expansion of potential future
routes and service patterns, especially with a focus on serving land use
areas
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l)
provide the following feedback on the policies that apply to
public transport services in the Auckland region, and the actions that
Auckland Transport propose to take to implement those policies:
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Policy
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Objectives
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Feedback
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Network design
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A simple, all-day hierarchy of public transport
services with consistent levels of service
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·
Support all policy
provisions
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Network infrastructure
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Accessible,
customer-focused facilities appropriate to the public transport route and
immediate locality
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·
Support easy-to-understand
information and wayfinding, and shelter, while maximising their
attractiveness as network access points from a customer perspective
·
Support the use of Crime
Prevention Through Environmental Design (CPTED) criteria and Universal
Design criteria; and
·
Support the development of
high quality, well-designed neighbourhood interchanges, to facilitate
seamless bus transfer for customers, helping with cross-town travel
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Network operation and service quality
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Dependable
levels of service, supported by accurate timetables which meet planned
level of service and respect customers’ time
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·
Support timetables which
are designed as a connected network so that scheduled timetables adhere to
level of service frequencies, wait times at any intermediate timing points
on scheduled services are minimised and services run to realistic,
achievable timetables that are reliable
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Public transport services are safe, reliable,
punctual and customer-focussed
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·
Support all policy
provisions (3.5A, 3.5B, 3.5C and 3.5D)
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Customer interface
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Clear,
simple wayfinding signage and information
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·
Support all policy
provisions (4.1A and 4.1B)
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Fares and ticketing
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A
zone-based integrated fare structure to regulate fares across bus, train,
and future light rail operators, with better integration of ferry services
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·
Support the proposal to
maintain a geographic zone-based fare structure consisting of fare zones;
and
·
Support the proposal to
ensure ferry fares are appropriately integrated into the zone-based fare
structure to take advantage of the single journey concept
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A
range of fare products to meet the needs of different customer groups
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·
Support the policy
provisions to:
o
provide an AT HOP bus/train
monthly or weekly pass, or cap, and three types of monthly AT HOP ferry
passes (inner, mid and outer harbour) to improve cost effectiveness of more
frequent PT use, particularly over longer-distances
o
provide an AT HOP day pass/cap
which includes unlimited travel on bus, train and some ferry services to
provide an option for visitors or infrequent users
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Provide
fare concessions for target groups to assist the transport disadvantaged,
and to mitigate congestion at main attractors
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·
Support
the continuation to offer the SuperGold card evening peak free travel, and
free travel for AT Seniors Cardholders as long as Auckland Council
continues to fully fund them (given these schemes are ineligible for
national funding)
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Transport
disadvantaged
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A
public transport network that is accessible and safe, particularly for
vulnerable users
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·
Support
measures to identify target groups and areas where service planning can
help the transport-disadvantaged, particularly vulnerable users such as children,
senior citizens and people with disabilities; and
·
Support measures
to ensure that accessible information is widely available by using
appropriate formats and media, including audio and visual.
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Funding
and value for money
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Direct
available funding to high priority activities
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·
Support
policy provisions 8.3A, 8.3B and 8.4A
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m)
expresse concern that the new network
does not factor in the extra time taken to changes buses that is impacting on
Public Transport users and needs to be
improved. Frequency is only one factor, the overall trip duration must also
be improved
n)
support wayfinding initiatives to help customers make their first and last leg connections and request that this includes walking and cycling connections to
Public Transport services
o)
support the following main priorities
arising from the Ferry strategy:
i)
Improve timetable integration with broader Auckland Transport
Metro network for reliable connections and develop local on-demand and
enhanced bus feeder access to ferry terminals at Hobsonville, West Harbour,
Gulf Harbour, Pine Harbour, Half Moon Bay, Birkenhead, Beach Haven, Northcote
Point, Waiheke (Matiatia)
ii)
Improve walking and cycling access, cycle storage, drop-off
spaces
iii)
Progress Downtown Ferry Terminal development and capacity
improvement whilst ensuring that local commuters from Gulf Harbour are not
disadvantaged
iv)
Seek to improve fare integration and cost parity with the rest
of the Public Transport network
p)
request consideration of different
ownership models of ferry infrastructure to allow more effective tendering
e.g. the current rail infrastructure
q)
support growing
the ferry network with off-peak and weekend services, particularly to and
from Gulf Harbour ensuring that connecting buses compliment all services
r)
support enhancing the customer
experience for all parts of the door-to-door journey, with a renewed focus on
the first leg and last leg parts of the journey
s)
expresse concern that Map 1 illustrates
rapid and frequent services – but does not acknowledge the whole
Auckland region
t)
support the widening of East Coast Road
at the Silverdale end and inclusion of walking and cycling connections into
the Silverdale industrial area
u)
support an improved walking/cycling
environment and connections through to Millwater, Milldale and Curley Avenue
v)
support the introduction of Public
Transport to connect and service the industrial area of Silverdale as
currently there is no public transport through the area, which compromises
large vehicle access due to roads being used for workers carparking
w) request
a workshop with Auckland Transport to discuss the scope and parameters of the
Auckland Future Ferry Strategy.
CARRIED
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