I hereby give notice that an ordinary meeting of the Disability Advisory Panel will be held on:
Date: Time: Meeting Room: Venue:
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Monday, 30 September 2024 12.00 Room 1, Level
26, |
Ngā Hui a te Rōpū Kaitohutohu Take Hunga Hauā / Disability Advisory Panel
OPEN AGENDA
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MEMBERSHIP
Co-Chairperson |
Martine Abel-Williamson |
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Co-Chairperson |
Barry de Geest |
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Members |
Ryan dos Santos Meechan |
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Amy Hogan |
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Aine Kelly-Costello |
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Gerard Martin |
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Chris Orr |
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(Quorum 5 members)
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Milly Athy-Timmins Kaitohutohu Mana Whakahaere / Governance Advisor
25 September 2024
Contact Telephone: +6427 205 6495 Email: milly.athy-timmins@aucklandcouncil.govt.nz Website: www.aucklandcouncil.govt.nz
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TERMS OF REFERENCE
(Excerpt – full terms of reference available as a separate document)
The terms of reference set out the purpose, role and protocols of all Auckland Council demographic advisory panels. Panel members abide by the Code of Conduct for members of Auckland Council advisory panels.
Purpose
As one of council’s engagement mechanisms with diverse communities, the demographic advisory panels provide advice to the governing body and council staff within the remit of the Auckland Plan on the following areas:
· Auckland Council’s regional policies, plans and strategies
· regional and strategic matters including those that Council-Controlled Organisations deal with
· any matter of particular interest or concern to diverse communities.
Outcomes
The panel’s advice will contribute to improving the outcomes of diverse communities and social cohesion as set out in the Auckland Plan. The panels will advise through their agreed strategic agenda and detailed work programme.
Strategic agenda and work programme
The panel must develop a work programme and set a strategic agenda for the term. The agendas should be focused and integrated across the panels for collaborative input into shared agendas, particularly in relation to the Auckland Plan, the Long-term Plan and regional policies. The panels should advise on council’s operational and organisational strategies relevant to diverse communities.
The panels may also consider whether they wish to choose, shape and support a project they feel passionate about as part of their work programme.
The governing body and council staff should work with the panels for the development of their strategic agendas and work programme. The Planning, Environment and Parks Committee will approve the panel’s work programme and any subsequent major changes to it.
Submissions
The panel cannot make formal submissions to Auckland Council on council strategies, policies and plans, for example, the annual plan. However, the panel may be asked for informal feedback during a consultative process.
In its advisory role to the council, the panels may have input to submissions made by the council to external organisations but do not make independent submissions, except as agreed with the council.
This does not prevent individual members being party to submissions outside their role as panel members.
Review
The form and functioning of the panels may be reviewed prior to or after, the end of the panel’s term in September 2025.
30 September 2024 |
ITEM TABLE OF CONTENTS PAGE
1 Ngā Tamōtanga | Apologies 5
2 Te Whakapuaki i te Whai Pānga | Declaration of Interest 5
3 Te Whakaū i ngā Āmiki | Confirmation of Minutes 5
4 Other Business 5
5 Information Memoranda 7
6 Whanaungatanga, Co-Chairs Updates, and Panel Activities 9
7 Liaison Councillor Update 11
8 Discussion on Community Engagement Event 13
9 Closing the loop, Plan Change 79 15
10 Eke Panuku Development Auckland Discussion with Disability Advisory Panel 17
11 Disability Operational Action Plan Reporting Update 21
12 Update, Auckland Council Website Accessibility 23
1 Ngā Tamōtanga | Apologies
2 Te Whakapuaki i te Whai Pānga | Declaration of Interest
Members are reminded of the need to be vigilant to stand aside from decision making when a conflict arises between their role as a member and any private or other external interest they might have.
3 Te Whakaū i ngā Āmiki | Confirmation of Minutes
That the Disability Advisory Panel: a) whakaū / confirm the ordinary minutes of its meeting, held on Monday, 17 June 2024, including the confidential section, as a true and correct record.
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4 Other Business
30 September 2024 |
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Information Memoranda
File No.: CP2024/13928
Te take mō te pūrongo
Purpose of the report
1. To supply the panel with Information Reports, provided for the panel’s interest.
Whakarāpopototanga matua
Executive summary
2. The following items are attached for the panel’s interest:
i) Play advocacy update for the Disability Advisory Panel.
ii) Experience of Disabled Aucklanders in Medium Density Housing Update Sept 2024.
iii) Disability Advisory Panel - update on overnight parking proposal (September 2024).
Recommendation/s
That the Disability Advisory Panel:
a) whiwhi / receive the information memos.
Attachments
No. |
Title |
Page |
a⇨ |
Memorandum - Play advocacy update for the Disability Advisory Panel |
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b⇨ |
Memorandum - Experience of Disabled Aucklanders in Medium Density Housing Update Sept 2024 |
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c⇨ |
Memorandum - Disability Advisory Panel - update on overnight parking proposal (September 2024) |
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Ngā kaihaina
Signatories
Author |
Milly Athy-Timmins - Kaitohutohu Mana Whakahaere / Governance Advisor |
Authoriser |
Victoria Wicks-Brown - Principal Advisor Panels |
30 September 2024 |
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Whanaungatanga, Co-Chairs Updates, and Panel Activities
File No.: CP2024/13927
Te take mō te pūrongo
Purpose of the report
1. To provide the panel with an opportunity to continue information sharing and relationship building.
2. To support the Disability Advisory Panel in discussing activities its members have been engaged in since the previous meeting which do not appear as standalone agenda items.
Whakarāpopototanga matua
Executive summary
3. The following matters are included in this item for discussion with panel members encouraged to speak to these, and other individual activities of interest to the panel.
4. On Wednesday 10 July, the third Co-Chairs forum was held.
i) Speaking to the forum was Megan Tyler, Director, Policy, Planning and Governance, and Toby Shephard, Manager of the Strategist Unit.
5. Any further points panel members and co-chairs wish to raise.
Recommendation/s
That the Disability Advisory Panel:
a) whiwhi / receive advisory panel co-chair and member updates.
Attachments
There are no attachments for this report.
Ngā kaihaina
Signatories
Author |
Milly Athy-Timmins - Kaitohutohu Mana Whakahaere / Governance Advisor |
Authoriser |
Victoria Wicks-Brown - Principal Advisor Panels |
30 September 2024 |
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Liaison Councillor Update
File No.: CP2024/13727
Te take mō te pūrongo
Purpose of the report
1. To provide an opportunity for the Disability Advisory Panel Liaison Councillor, Cr Stewart, to update the panel on any recent Council and Governing Body business that may be of interest.
Whakarāpopototanga matua
Executive summary
1. To update the panel on recent Governing Body decisions or Council activity that may be of interest.
i) Changes to committee appointments.
ii) Changed committee title; previously Transport and Infrastructure Committee, now, Transport, Resilience and Infrastructure Committee.
iii) Separation of Planning, Environment, and Parks Committee into three committees:
A) Policy and Planning Committee. This will provide direction for the physical development and growth of Auckland, and development and monitoring of policies associated with community, social, cultural, and environmental matters;
B) Community Committee; will have a focus on community related programmes. Chaired by Cr Dalton with deputy chair, Cr Fairey; and
C) Parks Committee, which will be responsible for regional oversight of parks and other open spaces.
iv) Auckland Council’s Local Alcohol Policy updated, affecting location and density of new off-licences, maximum trading hours, and other discretionary conditions.
v) Any other business that may be of interest to the Disability Advisory Panel.
Recommendation/s
That the Disability Advisory Panel:
a) tuhi ā-taipitopito / note the Liaison Councillor’s update.
Attachments
There are no attachments for this report.
Ngā kaihaina
Signatories
Author |
Milly Athy-Timmins - Kaitohutohu Mana Whakahaere / Governance Advisor |
Authoriser |
Jonathan Benge – Disability Advisory Panel, Co-Lead Officer |
30 September 2024 |
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Discussion on Community Engagement Event
File No.: CP2024/14211
Te take mō te pūrongo
Purpose of the report
1. To provide an opportunity for the Disability Advisory Panel to discuss the planned Community Engagement event.
Whakarāpopototanga matua
Executive summary
2. Under the demographic advisory panels’ Terms of Reference any panel can chose to facilitate communication and engagement activities, for example community forums. This can be used to better inform the council of community perspectives and to facilitate discussion between the council and diverse communities on council issues. Where possible, the panels should work with council staff to complement council’s other communication and engagement mechanisms.
3. On 15 April 2024 the Disability Advisory Panel decided to proceed with planning a community engagement event with a focus on emergency readiness and preparedness.
4. Panel co-chairs and members have had the opportunity to contribute and feedback into the draft plan (Attachment A) facilitated and written by panel member Áine Kelly-Costello.
5. The objective of the event is to facilitate a disabled community-led conversation to:
i) Help Auckland Council and emergency response agencies understand the needs and issues facing the disabled community in an emergency.
ii) In partnership formulate community-informed emergency preparedness and response plans.
iii) Share experiences and shared learnings from Auckland’s severe weather events and the pandemic.
6. During proposal development the date of the event has been rescheduled from Sat 25 October at Fickling to Wed 13 November 2024 in the Freeman’s Bay Community Hall.
7. This item provides an opportunity for panel members to discuss the 13 November event programme and plan (Attachment A).
Recommendation/s
That the Disability Advisory Panel:
a) whakarite / provide input into the development of the community engagement event.
Attachments
No. |
Title |
Page |
a⇨ |
Draft - DAP Disability Community Hui on Planning for Emergencies Proposal |
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Ngā kaihaina
Signatories
Author |
Milly Athy-Timmins - Kaitohutohu Mana Whakahaere / Governance Advisor |
Authorisers |
Victoria Wicks-Brown - Principal Advisor Panels Jonathan Benge - Disability Advisory Panel, Co-Lead Officer |
30 September 2024 |
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Closing the loop, Plan Change 79
File No.: CP2024/14212
Te take mō te pūrongo
Purpose of the report
1. To provide information on the Decision reached on Plan Change 79 by the Independent Hearings Panel.
Whakarāpopototanga matua
Executive summary
2. Plan Change 79 to Auckland Unitary Plan: Amendments to the Transport Provisions. Plan Change 79 was notified on 18 Aug 2022.
3. Plan Change 79 proposed to manage the impacts of development on Auckland’s transport network, require safer access for pedestrians, and accessible car parking for new developments. Also included are requirements for safe facilities for on-site loading and un-loading, catering for more bicycles and e-bikes and enabling on-site electric vehicle charging.
4. The team for Plan Change 79 consulted with the Disability Advisory Panel, Seniors Advisory Panel, Capital Projects Accessibility Group and Universal Design Forum several times through 2021 and 2022.
5. The Independent Hearings Panel heard Council’s experts and submitters at the end of 2023.
6. The Independent Hearing Panel notified its decision on 9 Aug 2024, with immediate effect.
7. The decision is subject to appeal; the appeal period closed 20 Sept 2024.
Recommendation/s
That the Disability Advisory Panel:
a) whiwhi / receive and ask questions as needed in relation to the presentation on Plan Change 79 (attached).
Attachments
No. |
Title |
Page |
a⇨ |
PowerPoint presentation for PC79 300924_Updated |
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Ngā kaihaina
Signatories
Author |
Elise Copeland - Principal Specialist-Universal Design, Tāmaki Makaurau Design Ope |
Authoriser |
Jonathan Benge - Disability Advisory Panel, Co-Lead Officer |
30 September 2024 |
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Eke Panuku Development Auckland Discussion with Disability Advisory Panel
File No.: CP2024/14214
Te take mō te pūrongo
Purpose of the report
1. To provide an opportunity for Eke Panuku Development Auckland to discuss its approach towards accessibility and universal design with the Disability Advisory Panel.
Whakarāpopototanga matua
Executive summary
2. Eke Panuku is Auckland Council’s urban regeneration and property management agency. As a significant landowner across the Auckland region we use a lot of this land for urban regeneration of town centres. In most cases our property assets are sold to development partners, with outcomes in the agreements to create a mix of sustainable homes, commercial premises and public amenities for communities to enjoy.
3. Eke Panuku is pleased to discuss the questions and feedback raised by the Disability Advisory Panel in the attached letter and continue to build our ongoing relationship with the panel.
4. There are a number of ways in which Eke Panuku demonstrates an ongoing commitment to accessibility and universal design, including:
i) Universal design is included as part of our design briefs for public realm projects. It is incorporated as part of the review process during concept development through to detailed design. Recent examples include Hayman Park Playground Phase 2, Pilkington Road Panmure Pedestrian Crossing, and Catherine Plaza Henderson design.
ii) Accessible design components are included in development projects and property renewals such as the Greenslade Cres Haumaru social housing project in Northcote. This will deliver 52 new accessible, one bedroom, Homestar 6 rated homes.
iii) Eke Panuku has a policy of requiring Homestar certification of residential units delivered by our development partners. Our Homestar checklist includes requirements to incorporate accessibility into design.
iv) Eke Panuku is aware of the significant mismatch between supply and demand of accessible housing in Auckland and is committed to working closely with development partners to take action in this space. The first step is ensuring that the majority of Eke Panuku enabled developments are “visitable” by those with access needs and which provide a baseline level of accessibility. Therefore, this mandatory minimum standard has been added to our development agreements. Note that as part of the Eke Panuku commitment to increasing the supply of accessible housing, we will be looking for some exemplar developments to go further with regard to accessibility. This will exceed the ‘visitable’ standard for some or all units.
v) Universal design is reviewed internally by specialists, and also externally through consenting processes in collaboration with Auckland Council specialists.
vi) The Eke Panuku placemaking approach incorporates consideration of accessibility to events and activations. For example, the design of the Waiwharariki Anzac Square and Northcroft/Huron Street projects in Takapuna included working closely with YES disability and PHAB, including on events, walking tours, and discussions on how the designs would support them using the spaces in future.
5. These measures are communicated both at a general level through the review and monitoring of Auckland Council’s Disability Operational Action Plan, and at a project specific level where relevant. One example of the latter is the Red Boat ferry service in the Wynyard Quarter, where our accessibility is promoted through the Eke Panuku website and the Wynyard Quarter website and included in materials promoting the service.
6. The Disability Advisory Panel has provided specific feedback regarding the accessibility of the Karanga Plaza harbour pool project which we will discuss during the meeting. There are two components to the new swimming facilities:
i) The jump platform. This is a health & safety response to the current issue we have of people jumping off the balustrade and wharf edge at Karanga Plaza. The platform has been designed to improve safety of those jumping in the current location next to the tidal steps. We have worked through this with the Harbourmaster and nearby stakeholders, and the design response has been agreed as an appropriate safety mitigation. This included the need to physically separate swimmers from the navigation channel by the use of pontoons.
ii) The pilot lap swimming area. This is in response to the Mayor’s proposal in the recent Long-term Plan 2024-2034 to progress a waterfront swimming pool. In February, the Mayor asked Eke Panuku to investigate a potential swimming facility in the city centre harbour and for this to be ready for summer this year. Given the timeframe, this site was chosen for the pilot as it is already well used by the public and water quality is monitored by Safeswim. The pool will operate initially as a pilot project to allow real-time testing of the concept, location, design, structure and operational requirements. The pilot is designed as a low-cost trial to test the idea and we’ll be gathering feedback during it to inform our work in the future. It uses the area that was formed as part of the safety initiatives noted above.
7. Our Te Ara Tukutuku project, which is regenerating the northern end of Wynyard Quarter, includes plans for a permanent floating pool in Jellicoe Harbour. The design of this pool will be informed by the Karanga Plaza pilot project and will include universal design considerations. The aim for this aspect of the wider regeneration project is to provide an active hub with a widely accessible and safe program of water-based activities and events. This project will be delivered in stages over the next 10 years. Concept designs have been consulted on. There has been no detailed design on the future pool or agreements around operations as this is yet to come.
8. Eke Panuku values its ongoing relationship with the Disability Advisory Panel and welcomes further discussion on how Eke Panuku can support universal design requirements across its work programme.
Recommendation/s
That the Disability Advisory Panel:
a) whiwhi / receive the report.
Attachments
No. |
Title |
Page |
a⇨ |
Letter to Eke Panuku from the Disability Advisory Panel |
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Ngā kaihaina
Signatories
Authors |
Gyles Bendall, General Manager Design and Place Fiona Knox, Priority Location Director City Centre Major Projects |
Authorisers |
David Rankin, Chief Executive Eke Panuku Development Auckland Victoria Wicks-Brown - Principal Advisor Panels Jonathan Benge - Disability Advisory Panel, Co-Lead Officer |
30 September 2024 |
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Disability Operational Action Plan Reporting Update
File No.: CP2024/13621
Te take mō te pūrongo
Purpose of the report
1. To update the Disability Advisory Panel on the stocktake review and progress of actions in the Disability Operational Action Plan.
2. To provide an opportunity for the Disability Advisory Panel to give feedback and advice on the monitoring and reporting of the Disability Operational Action Plan.
Whakarāpopototanga matua
Executive summary
3. Auckland Council developed the Disability Operational Action Plan in 2016 to improve outcomes for the disability community in Tāmaki Makaurau.
4. The plan covers a range of actions that encompass the provision of council assets, events, services, communication, and a region-wide transport network.
5. The plan also outlines Auckland Council’s commitment to provide biannual updates to the Disability Advisory Panel on the progress of actions.
6. In July 2024, staff reached out to council departments and council-controlled organisations to request updates on actions in the Disability Operational Action Plan.
7. Staff also engaged with Auckland Transport (AT) and received a comprehensive update on transport accessibility initiatives. These are included as a section in the review report which is provided in Attachment A.
8. The review report identifies the following key findings, summarised below:
i) the majority of actions are either in progress or complete
ii) there was notable progress in the creating accessible buildings, places and spaces and knowledge, communications and engagement themes but fewer actions in the events and services and our workplace themes.
iii) many new actions were identified and have been added to the action plan tracker
iv) regular monitoring and reporting is essential to ensure accountability for the delivery of actions
v) there are opportunities to improve internal communication around the plan to raise awareness and increase visibility, such as:
A) create a dedicated internal page for the action plan and ensure this is regularly monitored and updated.
B) showcase accessibility stories using internal and external platforms where appropriate.
C) hold regular internal meetings with kaimahi to build capability across the organisation
vi) parts of the Disability Operational Action Plan could be updated to ensure the plan remains relevant:
A) update actions in the original plan to align with the action tracker
B) rename the plan to emphasise accessibility
C) link the action plan to Ngā Hapori Momoho/ Thriving Communities.
9. Next steps are identified below:
i) establish a reporting schedule for biannual updates to the Disability Advisory Panel.
ii) enhance the visibility of the action plan by improving internal communication.
iii) update sections of the 2016 Disability Operational Action Plan to ensure it remains relevant.
iv) focus reporting on themes with fewer actions, such as Events and Services and Our Workplace.
v) work with the Disability Advisory Panel to identify any other improvements in the action plan’s monitoring and reporting.
Recommendation/s
That the Disability Advisory Panel:
a) arotake / review the Disability Operational Action Plan reporting update and provide advice and feedback on the monitoring and reporting of the Disability Operational Action Plan.
Attachments
No. |
Title |
Page |
a⇨ |
Disability Operational Action Plan Reporting Update September 2024 |
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b⇨ |
Auckland Transport Accessibility Action Plan 2022-2024 |
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c⇨ |
Disability Operational Action Plan update |
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Ngā kaihaina
Signatories
Author |
Emma Benvie-Watson - Policy Advisor |
Authorisers |
Liz Civil - Senior Policy Manager Louise Mason - General Manager Policy Jonathan Benge - Disability Advisory Panel, Co-Lead Officer |
30 September 2024 |
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Update, Auckland Council Website Accessibility
File No.: CP2024/14216
Te take mō te pūrongo
Purpose of the report
1. To provide an update to the Disability Advisory Panel on the work Customer Experience and Digital Services continue to do around maintaining digital accessibility best practice and standards including compliance with Worldwide Content Accessibility Guidelines (WCAG).
Whakarāpopototanga matua
Executive summary
About the Digital Services Team.
1. The Digital Services Team is part of the Customer Experience and Digital Services Department led by our General Manager, Jon Andrews.
2. Joyce Rudd is the Head of Digital and Product Manager of the Auckland Council and Libraries websites. Joyce is also the overall manager of the digital function portfolio that supports delivery of our digital strategy.
3. Our wider team provides strategic and operational guidance and support to the organisation for relevant digital change and improvement needs and initiatives.
4. We work closely with business partners every day in maintaining and building the end-to-end digital customer experience. The work includes large strategic projects and annual campaigns like the Local Elections or Annual Budget, Rates and Revaluations, Dog Registrations, Libraries programmes and more.
5. It is our team’s goal this year to remove digital accessibility barriers, so everyone has equal opportunity to use our online services, regardless of their disabilities.
Digital Services accessibility work currently in-flight.
1. Background:
i) Auckland Council has a website that serves the biggest population catchment in New Zealand. More than 24% of New Zealanders have some form of disability. For council that means out of 1,693,000 Aucklanders there are 406,320 people with access needs.
ii) Digital Services is working diligently to ensure the website and associated digital channels are providing information that is inclusive, relevant, and accurate for all our online users.
2. Our recent accessibility work:
iii) We recently engaged well-known Christchurch accessibility consultants, Access Advisors to conduct an independent review of our digital assets. Although Digital Services has a very good working knowledge of accessibility, it was pertinent to commission expert accessibility consultants to work with us to ensure we are aligned with the standards set by the:
A) The international Web Content Accessibility Guidelines (WCAG)
B) New Zealand Government Web Accessibility Standards (WCAG 2.1)
3. About the Access Advisors review:
i) As an organisation, we are currently aiming to meet WCAG 2.2 level AA on our digital platforms. Access Advisors were commissioned to do the following work to help us achieve this level of compliance:
A) Pattern Library expert review of Auckland Council design system. Provided independent accessibility focused feedback on Pattern Library (currently being refreshed by Digital Services).
B) Auckland Council website benchmark review. Six customer journeys on existing Auckland Council website, authenticated and unauthenticated, reviewed for baseline standard of accessibility practice.
C) Tailored training package for Digital Services and business partners:
1) Introduction to digital accessibility
2) Content and design for accessibility
3) Testing, screen readers, mobile accessibility
4) Advanced web development for accessibility
D) Online review sessions. UX designers watched two senior Access Advisors in action during a live review session of our website to learn how to review digital components for accessibility.
E) Interactive results workshop. Overall findings from Pattern Library and Website journeys shared with Digital Leaders and Business Partner Managers.
4. Review method used by Access Advisors:
i) Reviewed against WCAG 2.2 Guidelines
ii) Best practice checks (Access Advisors have 20 years of experience)
iii) Manual and visual checks
iv) Keyboard only tests
v) Screen reader/magnifier tests
vi) Browser setting tests
vii) Browser developer tools
viii) Colour Contrast analysis
ix) Various automated testing tools (aXe, Wave etc.)
x) Sensory, cognitive, cultural and physical lenses applied
xi) Website user journeys tested and reviewed (6)
xii) Mobile review for iOS and Android.
5. Access Advisors findings.
i) The review findings were presented by Access Advisors to the Digital Services and Business Partner leaders in an interactive workshop. We were provided with reports, issue logs and recommendations for improving nine priority areas of the Pattern Library and website content.
ii) These issues range from simple quick fixes to more complex changes that require developer input.
iii) Their recommendations have given us information to quickly target relevant areas on our Pattern Library and website for improvement:
A) UX/UI best practice
B) Natural order of information
1) Headings and visual hierarchy
2) Landmarks
3) Tables
4) Lists and PDFs
C) Focus order
D) Name, role, value
E) Colour contrast
F) Buttons and links
G) Non-text content (alt text)
H) Use of colour (Website)
I) Page titles (Website).
iv) The work is being done in preparation for moving to the new website platform, Adobe Experience Manager. This involves checking and testing our design system Pattern Library and website for gaps and compliance with the latest Web Content Accessibility Guidelines (WCAG 2.2).
6. About our Pattern Library:
i) The Pattern Library is part of the ‘Auckland Council design system’ which includes content and brand guidelines and code for developers.
ii) Pattern Library houses a reusable collection of user interface patterns (called components, once built)
iii) Components are designed, built, and tested to be device-responsive, accessible, visually consistent and adhere to usability best practice.
iv) These are available for our team to use when laying out webpages for council websites, including:
A) Auckland Council website
B) myAuckland (Hybris)
C) Auckland Design Manual.
7. Looking to the future:
i) As part of our ongoing commitment to digital accessibility, we are making the accessibility work a priority item in the Digital Services programme of work.
ii) We are aiming to achieve WCAG 2.2 AA rating through our work the which means our website meets the mid-range level criteria for accessibility that most online users can access. This is also the level that most governments worldwide aim for.
iii) Through these initiatives, Digital Services is leading our team and business partners towards consistently applying digital accessibility principles in everyday ways of working. This is so online council information can be a smooth experience for all Aucklanders as much as possible.
Recommendation/s
That the Disability Advisory Panel:
a) tono / request advice to the regularity of desired updates.
b) tautoko / support the Customer Experience and Digital Services team by providing input and guidance for planning accessibility initiatives.
c) whakarite / provide input to to help focus our team on the right things during customer testing work.
Attachments
No. |
Title |
Page |
a⇨ |
Digital Accessibility Disability Panel presentation Sept 2024 (3) |
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Ngā kaihaina
Signatories
Author |
Kulvinder Singh - Kaiarataki Rārangi Take Matihiko (Digital Content Lead) |
Authorisers |
Joyce Rudd - Te Ūpoko Matihiko (Head of Digital) Jonathan Benge - Disability Advisory Panel, Co-Lead Officer Victoria Wicks-Brown - Principal Advisor Panels |