I hereby give notice that an ordinary
meeting of the Seniors Advisory Panel will be held on:
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Date:
Time:
Meeting Room:
Venue:
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Monday, 5 May
2025
12.00pm
Room 1, Level
26
Te Wharau o Tāmaki - Auckland House
135 Albert Street
Auckland
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Seniors Advisory Panel
OPEN AGENDA
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MEMBERSHIP
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Chairperson
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Claire Dale
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Deputy Chairperson
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Susanne Tapsell
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Members
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Bruce Davies, JP
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Janis McArdle
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Zari Fazelnia
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Fia Turner
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Leigh Featherstone
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Lindsay Waugh
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Gavin Jones, MNZM
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Gayle Marshall, QSM
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(Quorum 5 members)
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Lexy Turner
Governance Advisor
30 April 2025
Contact Telephone: +64 27 246 4789
Email: lexy.turner@aucklandcouncil.govt.nz
Website: www.aucklandcouncil.govt.nz
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TERMS OF REFERENCE
(Excerpt – full terms of
reference available as a separate document)
The terms of reference set out the purpose, role and protocols of
all Auckland Council demographic advisory panels. Panel members abide by the
Code of Conduct for members of Auckland Council advisory panels.
Purpose
As one of council’s engagement
mechanisms with diverse communities, the demographic advisory panels provide
advice to the governing body and council staff within the remit of the Auckland
Plan on the following areas:
·
Auckland
Council’s regional policies, plans and strategies
· regional and strategic matters including
those that Council-Controlled Organisations deal with
· any matter of particular interest or concern
to diverse communities.
Outcomes
The panel’s advice will contribute to improving the outcomes
of diverse communities and social cohesion as set out in the Auckland Plan. The
panels will advise through their agreed strategic agenda and detailed work
programme.
Strategic agenda and work programme
The panel must develop a work programme and
set a strategic agenda for the term. The agendas should be focused and
integrated across the panels for collaborative input into shared agendas,
particularly in relation to the Auckland Plan, the Long-term Plan and regional
policies. The panels should advise on council’s operational and
organisational strategies relevant to diverse communities.
The panels may also consider whether they
wish to choose, shape and support a project they feel passionate about as part
of their work programme.
The governing body and council staff should work with the panels for
the development of their strategic agendas and work programme. The Planning,
Environment and Parks Committee will approve the panel’s work programme
and any subsequent major changes to it.
Submissions
The panel cannot make formal submissions to
Auckland Council on council strategies, policies and plans, for example, the
annual plan. However, the panel may be asked for informal feedback during a
consultative process.
In its advisory role to the council, the
panels may have input to submissions made by the council to external
organisations but do not make independent submissions, except as agreed with
the council.
This does not prevent individual members being party to submissions
outside their role as panel members.
Review
The form and functioning of the panels may
be reviewed prior to or after, the end of the panel’s term in September
2025.
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Seniors Advisory Panel
05 May 2025
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ITEM TABLE
OF CONTENTS PAGE
1 Ngā Tamōtanga | Apologies 5
2 Te Whakapuaki i te Whai Pānga | Declaration of Interest 5
3 Te Whakaū i ngā Āmiki | Confirmation of Minutes 5
4 Other Business 5
5 Liaison
Councillor's Update 7
6 Total Mobility
Scheme - Auckland Transport 9
7 Watercare's
Long Term Strategy 11
8 Auckland
Council Imagery and Publications 13
9 Whakawhanaungatanga,
co-chairs updates and panel activities 15
10 Report Back, Elections
Working Group 17
11 Seniors Advisory Panel
Work Tracker 19
12 Information Memoranda 21
1 Ngā Tamōtanga | Apologies
2 Te Whakapuaki i te Whai Pānga | Declaration
of Interest
Members are
reminded of the need to be vigilant to stand aside from decision making when a
conflict arises between their role as a member and any private or other
external interest they might have.
3 Te Whakaū i ngā Āmiki | Confirmation
of Minutes
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That the Seniors Advisory Panel:
a)
whakaū / confirm the ordinary minutes of
its meeting, held on Monday, 10 March 2025, including the confidential
section, as a true and correct record.
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4 Other Business
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Seniors Advisory Panel
05 May 2025
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Liaison Councillor's
Update
File No.: CP2025/05862
Te take mō te pūrongo
Purpose of the report
1. To
update the panel on recent Governing Body decisions or council activity that
may be of interest.
2. To
update on any matters raised in the co-chairs update / report back on panel
activities.
3. To
address any upcoming agenda items where insights can be shared.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) tuhi
ā-taipitopito / note the Liaison Councillor’s update.
Ngā tāpirihanga
Attachments
There are no attachments for this report.
Ngā kaihaina
Signatories
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Author
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Phoebe Chiquet-Kaan - Governance Advisor
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Authoriser
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John Nash - Programme Manager
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Seniors Advisory Panel
05 May 2025
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Total
Mobility Scheme - Auckland Transport
File No.: CP2025/07119
Te take mō te pūrongo
Purpose of the report
1. To
share the results from the Total Mobility Taxi Scheme 2024 survey.
Whakarāpopototanga matua
Executive summary
2.
The Total Mobility scheme is a national scheme
supporting people who cannot use public transport to travel, either all or some
of the time. In Auckland, all eligible participants get a subsidised rate on
contracted taxis for door-to-door transport and discounted public transport
fares.
3.
The Total Mobility Taxi Scheme survey is an
annual survey conducted since 2021 to look at the experiences of Auckland Total
Mobility members on the taxi services and public transport. Results are used to
understand what is working well and to identify opportunities for improvement
for the scheme.
4.
Key findings in the 2024 survey:
· Taxi
usage is at its highest for Total Mobility members since 2021 – 81% claim
they have used the service.
o Satisfaction with the Total Mobility service
remains high year on year, with 90% of taxi users rating it either
‘good’ or ‘very good’.
o Many users state that the service is
essential and life-changing because it helps them maintain independence and
facilitate access to appointments and social activities.
o There are some areas where the customer
experience could be improved such as the application process and the contracted
taxi operators.
· 2
in 3 Total Mobility members claim they have used public transport to some
degree.
o Experience
is mixed and there are various challenges when accessing and using public
transport, with safety being the main concern in the last 12 months.
o Low
awareness of the “Plus One” Bus Companion scheme. Only 1 in 3 are
aware and 1 in 10 have used it.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) tuhi
tīpoka / note Total Mobility Scheme survey results.
Ngā tāpirihanga
Attachments
There are no attachments for this
report.
Ngā kaihaina
Signatories
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Author
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Lexy Turner - Governance Advisor
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Authorisers
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John Nash - Programme Manager
Victoria Wicks-Brown - Principal Advisor Panels
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Seniors Advisory Panel
05 May 2025
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Watercare's
Long Term Strategy
File No.: CP2025/06640
Te take mō te pūrongo
Purpose of the report
1. To
introduce the Metropolitan Servicing Strategy to the Seniors’ Advisory
Panel and seek initial feedback on the future challenges of water and
wastewater services in Tāmaki Makaurau.
Whakarāpopototanga matua
Executive summary
2. Watercare
is developing the Metropolitan Servicing Strategy a 70+ year strategy to help
guide how Auckland’s water and wastewater services will support future
growth, climate change impacts, and infrastructure investment.
3. This
strategy will play a key role in shaping how we manage water and wastewater in
a way that is sustainable, affordable, and future-focused.
4. We
are engaging with the Senior Advisory Panel to:
· introduce the
strategy and its key objectives
· discuss the water
challenges Auckland faces in securing safe, reliable, and sustainable water
services
· share initial
insights from our recent engagements as part of the consultation
· gather input on what
matters to the Senior Advisory Panel regarding Aucklanders water infrastructure
and future investment.
5. This
session is a starting point in the conversation. Further engagement will
continue as the strategy develops, ensuring that seniors’ perspectives
are reflected in shaping a resilient and inclusive water future for Tāmaki
Makaurau.
6. For
more information please view the Metropolitan
Servicing Strategy webpage.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) tuku / provide initial feedback on the kaupapa presented, including
challenges, priorities, and the proposed engagement approach.
Ngā tāpirihanga
Attachments
There are no attachments for
this report.
Ngā kaihaina
Signatories
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Author
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Lexy Turner - Governance Advisor
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Authorisers
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John Nash - Programme Manager
Victoria Wicks-Brown - Principal Advisor Panels
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Seniors Advisory Panel
05 May 2025
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Auckland
Council Imagery and Publications
File No.: CP2025/08292
Te take mō te pūrongo
Purpose of the report
1. To
update the Seniors Advisory Panel on how the Auckland Council Communications
and Marketing department incorporates stories and commissions imagery of
Seniors into its’ ongoing content publishing.
Whakarāpopototanga matua
Executive summary
2. The
Brand and Channel team, within the wider Communications and Marketing
department, is responsible for a photography and video library (the Wire) that
provides both the department and wider organisation with access to thousands of
images for use in content, marketing and publications.
3. Most
photography and video shoots are commissioned as part of a promotional
campaign, or to support publicity content. However, the Brand and Channel team
runs a rolling programme of work in which they proactively produce photography
for use by the department and organisation across a wide range of relevant
initiatives.
4. A
key driver for deciding on what subject matter to focus on is making sure we
look for diversity in people and place, delivering a representative picture of
Auckland.
5. To
this end, we proactively look for opportunities to build our stock of images to
represent Auckland’s Seniors. These images are available for the
organisation to use. We also look to be proactive in content stories that focus
on Seniors and their experience in Tamaki Makaurau. We will show examples
during our presentation.
Ngā tūtohunga
Recommendation
That the Seniors
Advisory Panel:
a) ohia
/ endorse the Communications and Marketing departments approach to inclusivity
regarding how Seniors are portrayed in content that the department is
responsible for.
Ngā tāpirihanga
Attachments
There are no attachments for this
report.
Ngā kaihaina
Signatories
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Author
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Lexy Turner - Governance Advisor
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Authoriser
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John Nash - Programme Manager
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Seniors Advisory Panel
05 May 2025
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Whakawhanaungatanga,
co-chairs updates and panel activities
File No.: CP2025/05857
Te take mō te pūrongo
Purpose of the report
1. To
provide the panel with an opportunity to continue information sharing and
relationship building.
2. To support the panel in discussing activities its members have been
engaged in since the previous meeting which do not appear as standalone agenda
items.
Whakarāpopototanga
matua
Executive summary
3. The
following matters are included in this item for discussion with panel members
encouraged to speak to this, and other individual activities of interest to the
panel:
· Co-Chairs
Forum held on Wednesday 19 March 2025. Attended by Co-Chairs Dale and Tapsell.
· Strengthening
the Auckland Unitary Plan for Natural Hazards cross panel sessions held on
Wednesday 9 April 2025 and Tuesday 15 April 2025. Attended by Co-Chair Tapsell
and Members Davies, Featherstone, McArdle, and Turner.
· Upcoming
appearance before the Budget Committee discussing Annual Plan on 30 April 2025,
Co-Chair Tapsell.
4. The
cross-Panel Elections Working Group is to be discussed as a separate item on
the agenda.
5. Any
further points panel members and co-chairs wish to raise.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) whiwhi / receive
advisory panel co-chair and member updates.
Ngā tāpirihanga
Attachments
There are no attachments for this report.
Ngā kaihaina
Signatories
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Author
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Phoebe Chiquet-Kaan - Governance Advisor
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Authorisers
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Victoria Wicks-Brown - Principal Advisor Panels
John Nash - Programme Manager
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Seniors Advisory Panel
05 May 2025
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Report Back,
Elections Working Group
File No.: CP2025/05861
Te take mō te pūrongo
Purpose of the report
1. For
representatives of the Seniors Advisory Panel on the cross-panel Elections
Working Group to report back to the panel on activities of interest and receive
any feedback.
Whakarāpopototanga matua
Executive summary
2. The
Auckland Council Elections team hold monthly meetings with the demographic
advisory cross-panel Elections Working Group with the aim of ensuring the team
has access to regular, timely advice from the panels on the Elections programme
through the lens of Auckland’s diverse communities.
3. Each
demographic advisory panel has representatives on the working group who
contribute to these meetings. Co-Chair Claire Dale and member Zari Fazelnia are
the Seniors Advisory Panel representatives. On 16 April 2025 both members were
away with member Janis McArdle attending on behalf of the panel.
4. This
item provides an opportunity for the member to report back on activity covered
in the Elections Working Group meeting which in April included a particular
focus on website concepts for feedback— including the Vote
Auckland candidate search tool.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) tuhi
ā-taipitopito / note the update from the panel representative on the
cross-panel Elections working group and provide any additional thoughts and
feedback to the panel rep.
Ngā tāpirihanga
Attachments
There are no attachments for this report.
Ngā kaihaina
Signatories
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Author
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Milly Athy-Timmins - Kaitohutohu Mana Whakahaere /
Governance Advisor
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Authoriser
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Victoria Wicks-Brown - Principal Advisor Panels
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Seniors Advisory Panel
05 May 2025
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Seniors
Advisory Panel Work Tracker
File No.: CP2025/05859
Te take mō te pūrongo
Purpose of the report
1. To
update the Seniors Advisory Panel on progress with their work programme.
Whakarāpopototanga matua
Executive summary
2. The
Seniors Advisory Panel uses this tracker to record their key activities during
the term. It contains a record of what has been presented to the panel and
their feedback.
3. The
work tracker showing the work the panel has undertaken during their term to
date is attached at Attachment A.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) tuhi ā-taipitopito / note the update on the work tracker.
Ngā tāpirihanga
Attachments
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No.
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Title
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Page
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a⇨
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Seniors Advisory Panel Work Tracker - 5 May 2025
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Ngā kaihaina
Signatories
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Author
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Kathryn Hickling – Lead Officer
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Authoriser
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John Nash - Programme Manager
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Seniors Advisory Panel
05 May 2025
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Information
Memoranda
File No.: CP2025/07478
Te take mō te pūrongo
Purpose of the report
1. To
supply the panel with information reports, provided for the panel’s
interest.
Whakarāpopototanga matua
Executive summary
2. The
following items are attached for the panel’s interest:
i) Tsunami Public Alerting Project Update
ii) Elections Cross Panel Working Group Report Back from March and April
Meetings.
Ngā tūtohunga
Recommendation
That the Seniors Advisory Panel:
a) whiwhi /
receive the information memoranda
Ngā tāpirihanga
Attachments
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No.
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Title
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Page
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a⇨
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Tsuanami Public Alerting Project Update
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b⇨
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Elections Cross Panel Working Group Report Back from
March and April Meetings.
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Ngā kaihaina
Signatories
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Author
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Milly Athy-Timmins - Kaitohutohu Mana Whakahaere /
Governance Advisor
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Authoriser
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Victoria Wicks-Brown - Principal Advisor Panels
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